Customer Service Jobs in Salt Lake City, UT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative - Cardmember Services
- Salt Lake City, UT
- 9 hours ago
- Salt Lake City, UT
- 9 hours ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Savers / Value Village Careers - Customer Service Associate
- Draper, UT (13 miles from Salt Lake City, UT)
- 3 days ago
- Draper, UT (13 miles from Salt Lake City, UT)
- 3 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Associate - Dinner/Close Shift
- Riverton, UT (11 miles from Salt Lake City, UT)
- 3 days ago
- Riverton, UT (11 miles from Salt Lake City, UT)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
- Herriman, UT (11 miles from Salt Lake City, UT)
- 4 days ago
- Herriman, UT (11 miles from Salt Lake City, UT)
- 4 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Associate - Temporary
- West Jordan, UT (2 miles from Salt Lake City, UT)
- 4 days ago
- West Jordan, UT (2 miles from Salt Lake City, UT)
- 4 days ago
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...
- West Valley, UT (6 miles from Salt Lake City, UT)
- 4 days ago
- West Valley, UT (6 miles from Salt Lake City, UT)
- 4 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Midvale, UT (8 miles from Salt Lake City, UT)
- 4 days ago
- Midvale, UT (8 miles from Salt Lake City, UT)
- 4 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Retail Customer Service Associate
- Sandy, UT (8 miles from Salt Lake City, UT)
- 6 days ago
- Sandy, UT (8 miles from Salt Lake City, UT)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Candidates must have a high school diploma or equivalent 1 year customer service call center experience or 1 year customer service experience such as insurance, banking, hospital medical office or other...
Remote WorkLoss Prevention Customer Service Associate II
- Salt Lake City, UT
- 12 days ago
- Salt Lake City, UT
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Veterinary Client Service Representative
- Salt Lake City, UT
- 13 days ago
- Salt Lake City, UT
- 13 days ago
service and competency Emailing/scanning/faxing Invoicing handling cash/credit/check transactions Cleaning and maintaining rooms and lobby Triaging over the phone as well as incoming patients Maintain...
Temporary Customer Service Professional I
- Salt Lake City, UT
- 18 days ago
- Salt Lake City, UT
- 18 days ago
What You Bring to Cambia Qualifications: High school diploma or equivalent 6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking...
Remote WorkClient Relations Specialist - Bookkeeping
- Salt Lake City, UT
- 29 days ago
- Salt Lake City, UT
- 29 days ago
Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...
Remote WorkRetail Customer Service Associate
- West Jordan, UT (2 miles from Salt Lake City, UT)
- 29 days ago
- West Jordan, UT (2 miles from Salt Lake City, UT)
- 29 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7571 S 3800 W, WEST JORDAN, UT 84084...
Demographic Data for Salt Lake City, UT
Moving to Salt Lake City, UT? Find some basic demographic data about Salt Lake City, UT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Salt Lake City, UT
Highest Education Level
Customer Services in Salt Lake City, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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