Customer Service Jobs in Draper, UT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Healthcare
- Orem, UT (14 miles from Draper, UT)
- 1 day ago
- Orem, UT (14 miles from Draper, UT)
- 1 day ago
We prioritize exceptional customer service, offering top-tier CX solutions through inbound calls....
Home Improvement Customer Service Representative (Flex opportunity)
- Provo, UT (20 miles from Draper, UT)
- 7 days ago
- Provo, UT (20 miles from Draper, UT)
- 7 days ago
service skills + Excellent verbal and written communication skills + Strong attention to detail Additional Job Description Strongly preferred: One (1) year experience in customer service + This position...
Customer Service Representative
- Salt Lake City, UT (13 miles from Draper, UT)
- 9 days ago
- Salt Lake City, UT (13 miles from Draper, UT)
- 9 days ago
Proficiently performs routine, basic and complex transactions and tasks including but not limited to: • Accept and process deposits, withdrawals, transfers, check cashing, loan payments and advances...
Part Time - Customer Service Representative/ Nelnet Bank
- Draper, UT
- 11 days ago
- Draper, UT
- 11 days ago
Customer Service Experience preferred 2. Knowledge and understanding of deposit and lending laws and regulations preferred COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES: 1....
Online & Mobile Banking Rep Sr
- Salt Lake City, UT (13 miles from Draper, UT)
- 11 days ago
- Salt Lake City, UT (13 miles from Draper, UT)
- 11 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Customer Service Associate - Temporary
- Lehi, UT (6 miles from Draper, UT)
- 13 days ago
- Lehi, UT (6 miles from Draper, UT)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sandy, UT (5 miles from Draper, UT)
- 13 days ago
- Sandy, UT (5 miles from Draper, UT)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Orem, UT (14 miles from Draper, UT)
- 14 days ago
- Orem, UT (14 miles from Draper, UT)
- 14 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Front Desk & Customer Service Associate
- Salt Lake City, UT (13 miles from Draper, UT)
- 18 days ago
- Salt Lake City, UT (13 miles from Draper, UT)
- 18 days ago
Job Description As Front Desk Associate, you will be responsible for providing excellent customer service and administrative support....
Sampling Customer Service Associate I
- West Valley City, UT (13 miles from Draper, UT)
- 20 days ago
- West Valley City, UT (13 miles from Draper, UT)
- 20 days ago
Customer Service- Solicits customer feedback to improve service. Responds to requests for service and assistance. Quality – Looks for ways to improve and promote quality....
Customer Service Representative- Funding Services III
- Salt Lake City, UT (13 miles from Draper, UT)
- 28 days ago
- Salt Lake City, UT (13 miles from Draper, UT)
- 28 days ago
service skills Excellent verbal and written communication skills Strong attention to detail Strong computer skills, including Microsoft Office Suite Strong typing skills with emphasis on speed and...
Customer Service Representative-Investment Banking
- South Jordan, UT (7 miles from Draper, UT)
- 30+ days ago
- South Jordan, UT (7 miles from Draper, UT)
- 30+ days ago
Customer Service Representative-Investment Banking Russell Tobin South Jordan, UT Job Opportunity: Customer Support Representative/Account Representative-Sr Location: South Jordan UT Pay Rate: $20-21.99...
Customer Service Associate - Dinner/Close Shift
- West Valley City, UT (13 miles from Draper, UT)
- 30+ days ago
- West Valley City, UT (13 miles from Draper, UT)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Part Time Customer Service Associate
- Salt Lake City, UT (13 miles from Draper, UT)
- 45+ days ago
- Salt Lake City, UT (13 miles from Draper, UT)
- 45+ days ago
Assist customers by effectively resolving all customer service issues....
- Sandy, UT (5 miles from Draper, UT)
- 90+ days ago
- Sandy, UT (5 miles from Draper, UT)
- 90+ days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Demographic Data for Draper, UT
Moving to Draper, UT? Find some basic demographic data about Draper, UT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Draper, UT
Highest Education Level
Customer Services in Draper, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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