Customer Service Jobs in South Dakota

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 19 Jobs

Commercial Banking Representative II

  • Rapid City, SD
  • 1 day ago
  • Rapid City, SD
  • 1 day ago

Supports commercial relationship managers and group managers with treasury and deposit products in partnership with internal bank Treasury, Retail Banking teams and other business line referral programs...

Client Service Specialist Lab

  • Rapid City, SD
  • 2 days ago
  • Rapid City, SD
  • 2 days ago

Works with prospective and contracted client companies to maintain positive and professional business-to-business customer service relations....

Pharmacy Customer Service Associate

  • Rapid City, SD
  • 3 days ago
  • Rapid City, SD
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Onida, SD
  • 5 days ago
  • Onida, SD
  • 5 days ago

Providing our customers with excellent customer service is a high priority.Benefits package including health - dental insurance, 401(k), paid vacation, Sick and Holiday Time.Sunrise Bank Dakota is a...

Retail Customer Service Associate

  • Sioux Falls, SD
  • 6 days ago
  • Sioux Falls, SD
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Yankton, SD
  • 8 days ago
  • Yankton, SD
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Rapid City, SD
  • 9 days ago
  • Rapid City, SD
  • 9 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Associate

  • Madison, SD
  • 9 days ago
  • Madison, SD
  • 9 days ago

Agent Assistant/Customer Service Representative Job DescriptionMatt Bezenek Agency Inc....

Online & Mobile Banking Rep Sr

  • Pierre, SD
  • 11 days ago
  • Pierre, SD
  • 11 days ago

. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...

Customer Service Representative

  • Aberdeen, SD
  • 14 days ago
  • Aberdeen, SD
  • 14 days ago

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....

Customer Service Associate - Temporary

  • Sioux Falls, SD
  • 30+ days ago
  • Sioux Falls, SD
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Associate Customer Service Representative Everyday Banking

  • Sioux Falls, SD
  • 90+ days ago
  • Sioux Falls, SD
  • 90+ days ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....

Commercial Banker

  • Rapid City, SD
  • 30+ days ago
  • Rapid City, SD
  • 30+ days ago

solutions -Partnering closely with all team members, maximizing on opportunities to grow and retain business QUALIFICATIONS: -Bachelors Degree -2-3 years of banking experience, with focus on commercial lending...

Retail Customer Service Associate

  • Rapid City, SD
  • 30+ days ago
  • Rapid City, SD
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 925 Eglin St, Rapid City, SD 57701...

Bank Teller/Customer Service Representative

  • Newell, SD
  • 30+ days ago
  • Newell, SD
  • 30+ days ago

About the role The Bank Teller/Customer Service Representative role processes transactions accurately and efficiently in accordance with established policies and procedures....

Demographic Data for South Dakota

Moving to South Dakota? Find some basic demographic data about South Dakota below.


Local
National
884,808
27,563

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in South Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in South Dakota offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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