Customer Service Jobs in Fort Mill, SC
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate Job
- Rock Hill, SC (11 miles from Fort Mill, SC)
- 4 hours ago
- Rock Hill, SC (11 miles from Fort Mill, SC)
- 4 hours ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Associate Job Charlotte, NC
- Charlotte, NC (14 miles from Fort Mill, SC)
- 2 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 2 days ago
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
Part Time Flexible Customer Service Associate
- Charlotte, NC (14 miles from Fort Mill, SC)
- 3 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 3 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
- Matthews, NC (17 miles from Fort Mill, SC)
- 3 days ago
- Matthews, NC (17 miles from Fort Mill, SC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist - Employee Benefits
- Charlotte, NC (14 miles from Fort Mill, SC)
- 11 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 11 days ago
Minimum of 3+ years' experience in Customer Service. Bilingual (English/Spanish) preferred; may be required, depending on location. Life, Health and Accident insurance experience preferred....
Customer Service Associate - Temporary
- Charlotte, NC (14 miles from Fort Mill, SC)
- 11 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Charlotte, NC (14 miles from Fort Mill, SC)
- 18 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 18 days ago
The Customer Service Associate is critical in ensuring we meet that goal....
Sales & Customer Service Associate - Rea Farms
- Charlotte, NC (14 miles from Fort Mill, SC)
- 18 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 18 days ago
Overview Where Better Careers Begin!Massage Envy Rea Farms: 9905 Sandy Rock Place, Charlotte, NC 28277Do you have a passion for helping others? At the Massage Envy Rea Farms franchise, wesupport...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Loss Prevention Customer Service Associate
- Charlotte, NC (14 miles from Fort Mill, SC)
- 26 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 26 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Gastonia, NC (19 miles from Fort Mill, SC)
- 28 days ago
- Gastonia, NC (19 miles from Fort Mill, SC)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3540 E Franklin Blvd, Gastonia,...
Client Service Specialist - Commercial Lines
- Charlotte, NC (14 miles from Fort Mill, SC)
- 30+ days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 30+ days ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service preferred....
Customer Service Professional - Field Contact
- Charlotte, NC (14 miles from Fort Mill, SC)
- 45+ days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 45+ days ago
Preferred Qualifications Previous customer service experience strongly preferred. Product-specific or financial services industry experience....
Sales & Customer Service Associate
- Gastonia, NC (19 miles from Fort Mill, SC)
- 45+ days ago
- Gastonia, NC (19 miles from Fort Mill, SC)
- 45+ days ago
Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience....
Retail Loss Prevention Customer Service Associate II
- Charlotte, NC (14 miles from Fort Mill, SC)
- 90+ days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Fort Mill, SC
Moving to Fort Mill, SC? Find some basic demographic data about Fort Mill, SC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fort Mill, SC
Highest Education Level
Customer Services in Fort Mill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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