Customer Service Jobs in Charleston, SC
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 2 days ago
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 2 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 8 days ago
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mt Pleasant, SC (6 miles from Charleston, SC)
- 23 days ago
- Mt Pleasant, SC (6 miles from Charleston, SC)
- 23 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Associate Level III Spanish Speaking
- Charleston, SC
- 28 days ago
- Charleston, SC
- 28 days ago
When not directly assisting Customer Service, serve as a member of NPIC search team....
Customer Service Associate - Dinner/Close Shift
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 28 days ago
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 28 days ago
As the name suggests, your main priority is to provide great customer service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Morning Shift
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 30+ days ago
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Charleston, SC
- 30+ days ago
- Charleston, SC
- 30+ days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Floater - Financial Sales Representative - Charleston Market
- Goose Creek, SC (14 miles from Charleston, SC)
- 30+ days ago
- Goose Creek, SC (14 miles from Charleston, SC)
- 30+ days ago
As a Financial Sales Representative, you will provide exceptional customer service and offer financial products and services that meet the customers' needs....
Financial Sales Representative
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 30+ days ago
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 30+ days ago
As a Financial Sales Representative, you will provide exceptional customer service and offer financial products and services that meet the customers' needs....
Retail Customer Service Associate
- North Charleston, SC
- 30+ days ago
- North Charleston, SC
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4900 Centre Pointe Dr, North Charleston...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Charleston, SC
Moving to Charleston, SC? Find some basic demographic data about Charleston, SC below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Charleston, SC
Highest Education Level
Customer Services in Charleston, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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