Customer Service Jobs in Newport, RI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative - Cardmember Services
- Providence, RI (23 miles from Newport, RI)
- 3 hours ago
- Providence, RI (23 miles from Newport, RI)
- 3 hours ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Savers / Value Village Careers - Customer Service Associate
- Warwick, RI (16 miles from Newport, RI)
- 3 days ago
- Warwick, RI (16 miles from Newport, RI)
- 3 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Part Time Flexible Customer Service Associate
- Warwick, RI (16 miles from Newport, RI)
- 4 days ago
- Warwick, RI (16 miles from Newport, RI)
- 4 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Customer Service Associate - Temporary
- Rumford, RI (24 miles from Newport, RI)
- 4 days ago
- Rumford, RI (24 miles from Newport, RI)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- New Bedford, MA (22 miles from Newport, RI)
- 5 days ago
- New Bedford, MA (22 miles from Newport, RI)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Warwick, RI (16 miles from Newport, RI)
- 5 days ago
- Warwick, RI (16 miles from Newport, RI)
- 5 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Pharmacy Customer Service Associate
- Warwick, RI (16 miles from Newport, RI)
- 10 days ago
- Warwick, RI (16 miles from Newport, RI)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Now Hiring
- Providence, RI (23 miles from Newport, RI)
- 14 days ago
- Providence, RI (23 miles from Newport, RI)
- 14 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. The opportunity to celebrate uniqueness....
- North Dartmouth, MA (19 miles from Newport, RI)
- 22 days ago
- North Dartmouth, MA (19 miles from Newport, RI)
- 22 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Chase Farm Veterinary Hospital is looking to add compassionate and skilled...
- Warwick, RI (16 miles from Newport, RI)
- 30+ days ago
- Warwick, RI (16 miles from Newport, RI)
- 30+ days ago
One year related experience required with customer service preferred....
Sales & Customer Service Associate
- East Providence, RI (22 miles from Newport, RI)
- 30+ days ago
- East Providence, RI (22 miles from Newport, RI)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative/Flex Banker
- Richmond, RI (17 miles from Newport, RI)
- 30+ days ago
- Richmond, RI (17 miles from Newport, RI)
- 30+ days ago
Customer Service Representative Customer Service Careers Available at Washington Trust!...
- Seekonk, MA (24 miles from Newport, RI)
- 60+ days ago
- Seekonk, MA (24 miles from Newport, RI)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Newport, RI
Moving to Newport, RI? Find some basic demographic data about Newport, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Newport, RI
Highest Education Level
Customer Services in Newport, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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