Customer Service Jobs in Lincoln, RI

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 26 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Customer Service Representative - Cardmember Services

  • Providence, RI (6 miles from Lincoln, RI)
  • 3 hours ago
  • Providence, RI (6 miles from Lincoln, RI)
  • 3 hours ago

We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....

Customer Service Associate

  • Foxborough, MA (14 miles from Lincoln, RI)
  • 13 hours ago
  • Foxborough, MA (14 miles from Lincoln, RI)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Savers / Value Village Careers - Customer Service Associate

  • Warwick, RI (14 miles from Lincoln, RI)
  • 3 days ago
  • Warwick, RI (14 miles from Lincoln, RI)
  • 3 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Part Time Flexible Customer Service Associate

  • Warwick, RI (14 miles from Lincoln, RI)
  • 4 days ago
  • Warwick, RI (14 miles from Lincoln, RI)
  • 4 days ago

The Part Time Flexible Customer Service Associate consults with customers on their rental....

Loss Prevention Customer Service Associate

  • Westwood, MA (24 miles from Lincoln, RI)
  • 4 days ago
  • Westwood, MA (24 miles from Lincoln, RI)
  • 4 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Associate - Temporary

  • Rumford, RI (6 miles from Lincoln, RI)
  • 4 days ago
  • Rumford, RI (6 miles from Lincoln, RI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Johnston, RI (7 miles from Lincoln, RI)
  • 5 days ago
  • Johnston, RI (7 miles from Lincoln, RI)
  • 5 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Associate

  • Warwick, RI (14 miles from Lincoln, RI)
  • 5 days ago
  • Warwick, RI (14 miles from Lincoln, RI)
  • 5 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Part Time - Outlet Customer Service Associate - Flexible

  • Avon, MA (24 miles from Lincoln, RI)
  • 8 days ago
  • Avon, MA (24 miles from Lincoln, RI)
  • 8 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Client Service Representative (Onsite)

  • Westwood, MA (24 miles from Lincoln, RI)
  • 12 days ago
  • Westwood, MA (24 miles from Lincoln, RI)
  • 12 days ago

Job title: Client Service Representative Reports to: Client Manager Classification: Hourly, Non-Exempt Location: Onsite, Massachusetts Salary: $14 - $18 Starting pay varies based on location and...

Customer Service Associate - Now Hiring

  • Providence, RI (6 miles from Lincoln, RI)
  • 14 days ago
  • Providence, RI (6 miles from Lincoln, RI)
  • 14 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. The opportunity to celebrate uniqueness....

PT Customer Service Associate

  • Taunton, MA (16 miles from Lincoln, RI)
  • 26 days ago
  • Taunton, MA (16 miles from Lincoln, RI)
  • 26 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Loss Prevention Customer Service Associate

  • Lincoln, RI
  • 30+ days ago
  • Lincoln, RI
  • 30+ days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Client Service Representative

  • Warwick, RI (14 miles from Lincoln, RI)
  • 30+ days ago
  • Warwick, RI (14 miles from Lincoln, RI)
  • 30+ days ago

One year related experience required with customer service preferred....

Demographic Data for Lincoln, RI

Moving to Lincoln, RI? Find some basic demographic data about Lincoln, RI below.


Local
National
17,902
595
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Lincoln, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Lincoln, RI offer the following education background
Bachelor's Degree
31.8%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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