Customer Service Jobs in Cranston, RI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate Part Time
- Seekonk, MA (5 miles from Cranston, RI)
- 30+ days ago
- Seekonk, MA (5 miles from Cranston, RI)
- 30+ days ago
service to members....
Savers / Value Village Careers - Customer Service Associate
- Warwick, RI (6 miles from Cranston, RI)
- 2 days ago
- Warwick, RI (6 miles from Cranston, RI)
- 2 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Part Time Flexible Customer Service Associate
- Warwick, RI (6 miles from Cranston, RI)
- 3 days ago
- Warwick, RI (6 miles from Cranston, RI)
- 3 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Customer Service Associate - Temporary
- Rumford, RI (4 miles from Cranston, RI)
- 3 days ago
- Rumford, RI (4 miles from Cranston, RI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Johnston, RI (6 miles from Cranston, RI)
- 4 days ago
- Johnston, RI (6 miles from Cranston, RI)
- 4 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Warwick, RI (6 miles from Cranston, RI)
- 5 days ago
- Warwick, RI (6 miles from Cranston, RI)
- 5 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
- Woonsocket, RI (15 miles from Cranston, RI)
- 5 days ago
- Woonsocket, RI (15 miles from Cranston, RI)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Foxboro, MA (20 miles from Cranston, RI)
- 7 days ago
- Foxboro, MA (20 miles from Cranston, RI)
- 7 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Associate - Now Hiring
- Providence, RI (2 miles from Cranston, RI)
- 13 days ago
- Providence, RI (2 miles from Cranston, RI)
- 13 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. The opportunity to celebrate uniqueness....
- North Dartmouth, MA (22 miles from Cranston, RI)
- 21 days ago
- North Dartmouth, MA (22 miles from Cranston, RI)
- 21 days ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Chase Farm Veterinary Hospital is looking to add compassionate and skilled...
Loss Prevention Customer Service Associate
- Lincoln, RI (9 miles from Cranston, RI)
- 30+ days ago
- Lincoln, RI (9 miles from Cranston, RI)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Warwick, RI (6 miles from Cranston, RI)
- 30+ days ago
- Warwick, RI (6 miles from Cranston, RI)
- 30+ days ago
One year related experience required with customer service preferred....
Sales & Customer Service Associate
- East Providence, RI (2 miles from Cranston, RI)
- 30+ days ago
- East Providence, RI (2 miles from Cranston, RI)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Call Center Telephone Banker-Sales
- Lincoln, RI (9 miles from Cranston, RI)
- 30+ days ago
- Lincoln, RI (9 miles from Cranston, RI)
- 30+ days ago
, upselling or referring products Experience working in an inbound or outbound contact center (phone, chat and or video) Experience working as a Personal Banker managing high client volume Training/...
- Newport, RI (21 miles from Cranston, RI)
- 30+ days ago
- Newport, RI (21 miles from Cranston, RI)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Cranston, RI
Moving to Cranston, RI? Find some basic demographic data about Cranston, RI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cranston, RI
Highest Education Level
Customer Services in Cranston, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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