Customer Service Jobs in Tulsa, OK
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Broken Arrow, OK (16 miles from Tulsa, OK)
- 23 hours ago
- Broken Arrow, OK (16 miles from Tulsa, OK)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Location: Tulsa, OK Description: Our client is currently seeking a Call Center Customer Service Professional - II The individual will be accountable and responsible for the successful fulfillment of...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Part-Time: Customer Service Associate & Library Technical Assistant
- Tulsa, OK
- 17 days ago
- Tulsa, OK
- 17 days ago
Position Details Req ID: req19473 Position Title: Part-Time: Customer Service Associate & Library Technical Assistant Position Type: Temporary/Seasonal Position Number: JV9975 OSU Campus: Tulsa Department...
Customer Service Associate Job Broken Arrow, OK
- Broken Arrow, OK (16 miles from Tulsa, OK)
- 28 days ago
- Broken Arrow, OK (16 miles from Tulsa, OK)
- 28 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
WHAT SUCCESS LOOKS LIKE IN THIS ROLE High School Diploma or its equivalent. 2-4 years' Customer Service experience. Experience in the financial services industry preferred....
Retail Customer Service Associate
- Owasso, OK (12 miles from Tulsa, OK)
- 30+ days ago
- Owasso, OK (12 miles from Tulsa, OK)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12905 East 96Th Street North, Owasso...
Minimum of 5+ years of Customer Service experience. At least 1-year previous Life, Health and Accident experience. Bilingual (English/Spanish) preferred; may be required, depending on location....
Demographic Data for Tulsa, OK
Moving to Tulsa, OK? Find some basic demographic data about Tulsa, OK below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tulsa, OK
Highest Education Level
Customer Services in Tulsa, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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