Customer Service Jobs in Oklahoma City, OK
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate Job
- Norman, OK (17 miles from Oklahoma City, OK)
- 12 hours ago
- Norman, OK (17 miles from Oklahoma City, OK)
- 12 hours ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Associate - Temporary
- Midwest City, OK (6 miles from Oklahoma City, OK)
- 2 days ago
- Midwest City, OK (6 miles from Oklahoma City, OK)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Commercial Card Services Customer Service Associate - US REMOTE
- Oklahoma City, OK
- 2 days ago
- Oklahoma City, OK
- 2 days ago
Interfaces with team members, management, and customers in reference to customer service issues....
Remote WorkQCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
Qualifications Bachelor's degree with a minimum of 6 years experience in business or commercial lending, credit or business development....
Retail Customer Service Associate
- Norman, OK (17 miles from Oklahoma City, OK)
- 9 days ago
- Norman, OK (17 miles from Oklahoma City, OK)
- 9 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Part-Time: Customer Service Associate & Library Technical Assistant
- Oklahoma City, OK
- 14 days ago
- Oklahoma City, OK
- 14 days ago
Position Details Req ID: req19473 Position Title: Part-Time: Customer Service Associate & Library Technical Assistant Position Type: Temporary/Seasonal Position Number: JV9975 OSU Campus: Tulsa Department...
As the name suggests, your main priority is to provide great customer service....
- Edmond, OK (13 miles from Oklahoma City, OK)
- 16 days ago
- Edmond, OK (13 miles from Oklahoma City, OK)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II (Tactical Uniform) (OKC)
- Oklahoma City, OK
- 30+ days ago
- Oklahoma City, OK
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Yukon, OK (14 miles from Oklahoma City, OK)
- 30+ days ago
- Yukon, OK (14 miles from Oklahoma City, OK)
- 30+ days ago
Responsible for maintaining legal documents Promote BancFirst services through cross selling banking products to new and existing clientele Extraordinary customer service at all times Assist with other...
Retail Customer Service Associate
- Midwest City, OK (6 miles from Oklahoma City, OK)
- 30+ days ago
- Midwest City, OK (6 miles from Oklahoma City, OK)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6521 Se 29Th St, Midwest City, OK...
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
Demographic Data for Oklahoma City, OK
Moving to Oklahoma City, OK? Find some basic demographic data about Oklahoma City, OK below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oklahoma City, OK
Highest Education Level
Customer Services in Oklahoma City, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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