Customer Service Jobs in Norman, OK
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Associate - Temporary
- Midwest City, OK (16 miles from Norman, OK)
- 1 day ago
- Midwest City, OK (16 miles from Norman, OK)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Commercial Card Services Customer Service Associate - US REMOTE
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
Interfaces with team members, management, and customers in reference to customer service issues....
Remote WorkCustomer Service Representative
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay....
- Oklahoma City, OK (17 miles from Norman, OK)
- 7 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 7 days ago
Qualifications Bachelor's degree with a minimum of 6 years experience in business or commercial lending, credit or business development....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Online & Mobile Banking Rep Sr
- Oklahoma City, OK (17 miles from Norman, OK)
- 12 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 12 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Part-Time: Customer Service Associate & Library Technical Assistant
- Oklahoma City, OK (17 miles from Norman, OK)
- 14 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 14 days ago
Position Details Req ID: req19473 Position Title: Part-Time: Customer Service Associate & Library Technical Assistant Position Type: Temporary/Seasonal Position Number: JV9975 OSU Campus: Tulsa Department...
- Oklahoma City, OK (17 miles from Norman, OK)
- 16 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 16 days ago
As the name suggests, your main priority is to provide great customer service....
Loss Prevention Customer Service Associate II (Tactical Uniform) (OKC)
- Oklahoma City, OK (17 miles from Norman, OK)
- 30+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Oklahoma City, OK (17 miles from Norman, OK)
- 60+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Service Associate
- Midwest City, OK (16 miles from Norman, OK)
- 30+ days ago
- Midwest City, OK (16 miles from Norman, OK)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6521 Se 29Th St, Midwest City, OK...
Sr. Surety Client Service Specialist
- Oklahoma City, OK (17 miles from Norman, OK)
- 30+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 30+ days ago
to provide superior customer service to the client and the sureties Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines Ability to...
- Oklahoma City, OK (17 miles from Norman, OK)
- 90+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 90+ days ago
OKC(S. 47th/Penn) and (SW 59th St)***** We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills....
Demographic Data for Norman, OK
Moving to Norman, OK? Find some basic demographic data about Norman, OK below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norman, OK
Highest Education Level
Customer Services in Norman, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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