Customer Service Jobs in Broken Arrow, OK

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-11 of 11 Jobs

Pharmacy Customer Service Associate

  • Broken Arrow, OK
  • 20 hours ago
  • Broken Arrow, OK
  • 20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Call Center Customer Service Professional - II

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago

Location: Tulsa, OK Description: Our client is currently seeking a Call Center Customer Service Professional - II The individual will be accountable and responsible for the successful fulfillment of...

Customer Service Associate

  • Wagoner, OK (23 miles from Broken Arrow, OK)
  • 2 days ago
  • Wagoner, OK (23 miles from Broken Arrow, OK)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 6 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Delivery Station Customer Service Associate

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 6 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 6 days ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Customer Service Associate Job

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 11 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 11 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Part-Time: Customer Service Associate & Library Technical Assistant

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 17 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 17 days ago

Position Details Req ID: req19473 Position Title: Part-Time: Customer Service Associate & Library Technical Assistant Position Type: Temporary/Seasonal Position Number: JV9975 OSU Campus: Tulsa Department...

Customer Service Associate Job Broken Arrow, OK

  • Broken Arrow, OK
  • 28 days ago
  • Broken Arrow, OK
  • 28 days ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Client Service Specialist - Wealth

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 30+ days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 30+ days ago

WHAT SUCCESS LOOKS LIKE IN THIS ROLE High School Diploma or its equivalent. 2-4 years' Customer Service experience. Experience in the financial services industry preferred....

Retail Customer Service Associate

  • Owasso, OK (20 miles from Broken Arrow, OK)
  • 30+ days ago
  • Owasso, OK (20 miles from Broken Arrow, OK)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12905 East 96Th Street North, Owasso...

Senior Client Service Specialist - Employee Benefits

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 45+ days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 45+ days ago

Minimum of 5+ years of Customer Service experience. At least 1-year previous Life, Health and Accident experience. Bilingual (English/Spanish) preferred; may be required, depending on location....

Demographic Data for Broken Arrow, OK

Moving to Broken Arrow, OK? Find some basic demographic data about Broken Arrow, OK below.


Local
National
137,005
2,612
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Broken Arrow, OK

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Broken Arrow, OK offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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