Customer Service Jobs in Saint Clairsville, OH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Commercial Banker - Commercial Banking Admin KNO
- Wheeling, WV (15 miles from Saint Clairsville, OH)
- 1 day ago
- Wheeling, WV (15 miles from Saint Clairsville, OH)
- 1 day ago
Cross sell banking services to existing and perspective commercial customers. Assist with the coordination of CRA lending initiatives within the corporate lending department....
Customer Service Representative- St. Clairsville OVP - St. Clairsville, OH
- Saint Clairsville, OH
- 2 days ago
- Saint Clairsville, OH
- 2 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 50555 Valley Plaza Dr, Saint Clairsville...
Summer Customer Service Representative - Float - Cambridge - Cambridge, OH
- Barnesville, OH (13 miles from Saint Clairsville, OH)
- 5 days ago
- Barnesville, OH (13 miles from Saint Clairsville, OH)
- 5 days ago
BackSummer Customer Service Representative - Float - Cambridge#51-7830Multiple LocationsApplyApply for this job now! ApplyLocationThis position is 100% in office....
Customer Service Representative- St. Clairsville OVP
- Saint Clairsville, OH
- 6 days ago
- Saint Clairsville, OH
- 6 days ago
Cash handling and customer service experience preferred....
Customer Service Representative (Full-Time & Part-Time)
- Martins Ferry, OH (9 miles from Saint Clairsville, OH)
- 17 days ago
- Martins Ferry, OH (9 miles from Saint Clairsville, OH)
- 17 days ago
[Job Title: Customer Service Representative FLSA Status: Non-Exempt ][ ][Department: Retail Banking Reports To: Customer Experience Manager ][ ][Position Summary: ][ ][Responsible for creating better...
Customer Service Representative - Bank Plaza
- Wheeling, WV (15 miles from Saint Clairsville, OH)
- 26 days ago
- Wheeling, WV (15 miles from Saint Clairsville, OH)
- 26 days ago
Cash handling and customer service experience preferred....
Customer Service Representative Lead - Bank Plaza
- Wheeling, WV (15 miles from Saint Clairsville, OH)
- 30+ days ago
- Wheeling, WV (15 miles from Saint Clairsville, OH)
- 30+ days ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
Customer Service Representative (Loan Consultant II)
- Saint Clairsville, OH
- 60+ days ago
- Saint Clairsville, OH
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Summer Customer Service Representative - Float - Elm Grove
- Wheeling, WV (15 miles from Saint Clairsville, OH)
- 90+ days ago
- Wheeling, WV (15 miles from Saint Clairsville, OH)
- 90+ days ago
Cash handling and customer service experience preferred....
Demographic Data for Saint Clairsville, OH
Moving to Saint Clairsville, OH? Find some basic demographic data about Saint Clairsville, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Saint Clairsville, OH
Highest Education Level
Customer Services in Saint Clairsville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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