Customer Service Jobs in Mentor, OH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Garfield Heights, OH (22 miles from Mentor, OH)
- 1 day ago
- Garfield Heights, OH (22 miles from Mentor, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Solon, OH (20 miles from Mentor, OH)
- 2 days ago
- Solon, OH (20 miles from Mentor, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Cross Sales, Senior Client Service Specialist
- Cleveland, OH (22 miles from Mentor, OH)
- 2 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 2 days ago
Card Brand interchange savings.Create value for clients with an in depth understanding of Payment Card Compliance requirements, including safe handling practices of client data.Client acquisition, cross-sell...
Customer Service Associate - Temporary
- Cleveland Heights, OH (18 miles from Mentor, OH)
- 2 days ago
- Cleveland Heights, OH (18 miles from Mentor, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Oakwood Village, OH (22 miles from Mentor, OH)
- 2 days ago
- Oakwood Village, OH (22 miles from Mentor, OH)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 23300 Broadway Ave, Oakwood Village...
Overnight 3rd Shift Customer Service Associate/Cashier
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 4 days ago
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 4 days ago
Store 4705701: 6665 Mayfield Rd, Mayfield Hts, Ohio 44124 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
BackWarehouse Customer Service Associate#ATJ-1153Mentor, Ohio, United StatesApplyApply for this job now! ApplyJob Description*Pay Based on Experience....
- Euclid, OH (12 miles from Mentor, OH)
- 11 days ago
- Euclid, OH (12 miles from Mentor, OH)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Loss Prevention Customer Service Associate l
- Warrensville Heights, OH (16 miles from Mentor, OH)
- 14 days ago
- Warrensville Heights, OH (16 miles from Mentor, OH)
- 14 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Amazon Locker+ Customer Service Associate
- Bedford, OH (22 miles from Mentor, OH)
- 14 days ago
- Bedford, OH (22 miles from Mentor, OH)
- 14 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Retail Customer Service Associate
- Beachwood, OH (16 miles from Mentor, OH)
- 28 days ago
- Beachwood, OH (16 miles from Mentor, OH)
- 28 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
70182-LP Customer Service Associate II
- South Euclid, OH (16 miles from Mentor, OH)
- 60+ days ago
- South Euclid, OH (16 miles from Mentor, OH)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Part-time - Aurora
- Aurora, OH (24 miles from Mentor, OH)
- 60+ days ago
- Aurora, OH (24 miles from Mentor, OH)
- 60+ days ago
Cash handling and customer service experience preferred....
Part Time Customer Service Associate
- Cleveland, OH (22 miles from Mentor, OH)
- 90+ days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 90+ days ago
Essential Requirements: Part Time Customer Service Associate Wages: $17.50 per hour High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service...
- Cleveland, OH (22 miles from Mentor, OH)
- 90+ days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 90+ days ago
Overview Rose Pest Solutions is seeking a friendly, positive, professional individual as Client Service Representative (CSR) to join our team. At Rose, the CSRs are the go-to people that work as a...
Demographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mentor, OH
Highest Education Level
Customer Services in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »