Customer Service Jobs in Columbus, OH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Reynoldsburg, OH (16 miles from Columbus, OH)
- 23 hours ago
- Reynoldsburg, OH (16 miles from Columbus, OH)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provide general office support as needed Other administrative duties as needed Requirements BA/BS degree or equivalent experience 5+ years of customer service background preferred Enjoy being part of...
Retail Customer Service Associate
- Dublin, OH (6 miles from Columbus, OH)
- 2 days ago
- Dublin, OH (6 miles from Columbus, OH)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5870 Sawmill Rd, Dublin, OH 43017...
Middle Market Commercial Banker
- London, OH (24 miles from Columbus, OH)
- 5 days ago
- London, OH (24 miles from Columbus, OH)
- 5 days ago
Completion of the first level of Advanced Commercial Lending School, or Graduate Banking School, or Certified Community Lender Certification....
Summer Customer Service Representative - Float - Henderson Rd. - Columbus, OH
- Columbus, OH
- 5 days ago
- Columbus, OH
- 5 days ago
BackSummer Customer Service Representative - Float - Henderson Rd.#12-7481Multiple LocationsApplyApply for this job now! ApplyLocationThis position is 100% in office....
Our client a premier financial services firm is searching for a Customer Services Associate to join their growing team in Columbus, OH....
Client Service Representative - Employee Health & Benefits (Entry Level)
- Dublin, OH (6 miles from Columbus, OH)
- 7 days ago
- Dublin, OH (6 miles from Columbus, OH)
- 7 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Pharmacy Customer Service Associate
- Marysville, OH (21 miles from Columbus, OH)
- 8 days ago
- Marysville, OH (21 miles from Columbus, OH)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative-Banking Call Center
- Columbus, OH
- 11 days ago
- Columbus, OH
- 11 days ago
Preferred Qualifications: Bachelor's degree OR prior experience in a contact center/customer service role. Strong verbal and written communication skills....
Customer Service Associate - Temporary
- Westerville, OH (6 miles from Columbus, OH)
- 11 days ago
- Westerville, OH (6 miles from Columbus, OH)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Duties will include: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms or appropriate department....
Retail Loss Prevention Customer Service Associate II
- Columbus, OH
- 25 days ago
- Columbus, OH
- 25 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Hilliard, OH (9 miles from Columbus, OH)
- 27 days ago
- Hilliard, OH (9 miles from Columbus, OH)
- 27 days ago
Lenders also travel out of state to inspect projects, construction sites and meet customers. Requires the use of manual dexterity skills for typing and data entry up to 25% of the business day....
- Hilliard, OH (9 miles from Columbus, OH)
- 28 days ago
- Hilliard, OH (9 miles from Columbus, OH)
- 28 days ago
Experience Ten plus years specialized lending experience....
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbus, OH
Highest Education Level
Customer Services in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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