Customer Service Jobs in Cincinnati, OH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Highland Heights, KY (10 miles from Cincinnati, OH)
- 2 days ago
- Highland Heights, KY (10 miles from Cincinnati, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Springdale, OH (8 miles from Cincinnati, OH)
- 3 days ago
- Springdale, OH (8 miles from Cincinnati, OH)
- 3 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 800 Kemper Commons Cir, Springdale...
- Loveland, OH (9 miles from Cincinnati, OH)
- 3 days ago
- Loveland, OH (9 miles from Cincinnati, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Trenton, OH (22 miles from Cincinnati, OH)
- 4 days ago
- Trenton, OH (22 miles from Cincinnati, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Financial Paraplanner/Client Service Specialist
- Hamilton, OH (18 miles from Cincinnati, OH)
- 5 days ago
- Hamilton, OH (18 miles from Cincinnati, OH)
- 5 days ago
Golden Reserve is looking for an experienced Client Services Specialist (CSS). Our CSS is a mix of a Paraplanner and Client Services Coordinator. Unlike other financial institutions, this is NOT...
Client Service Representative - Employee Health & Benefits (Entry Level)
- Loveland, OH (9 miles from Cincinnati, OH)
- 7 days ago
- Loveland, OH (9 miles from Cincinnati, OH)
- 7 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
- Newport, KY (6 miles from Cincinnati, OH)
- 8 days ago
- Newport, KY (6 miles from Cincinnati, OH)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service and help everyone feel valued and understood Selling the Massage Envy Wellness Program Promote the value of Total Body Care by educating clients on new and expanded services, booking clients...
- Hebron, KY (14 miles from Cincinnati, OH)
- 15 days ago
- Hebron, KY (14 miles from Cincinnati, OH)
- 15 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Associate- PART TIME - 2ND SHIFT
- Florence, KY (14 miles from Cincinnati, OH)
- 19 days ago
- Florence, KY (14 miles from Cincinnati, OH)
- 19 days ago
Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks....
Customer Service Representative - Eastgate Office
- Cincinnati, OH
- 21 days ago
- Cincinnati, OH
- 21 days ago
Execute retail banking initiatives and strategies through consultative relationship management....
Client Service Representative, National Accounts
- Cincinnati, OH
- 25 days ago
- Cincinnati, OH
- 25 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Basic Qualifications: High school diploma or equivalent 1+ year of customer service experience Preferred Qualifications: Bachelor's Degree Previous experience in trust Previous customer service experience...
Remote Work- West Chester, OH (12 miles from Cincinnati, OH)
- 30+ days ago
- West Chester, OH (12 miles from Cincinnati, OH)
- 30+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
This will include Indirect Retail, Retail Banking, Wealth Management, Deposit/Treasury/Merchant/Card, Insurance, Corporate Finance, Capital Markets and other Integrated Relationship Management (IRM)...
Demographic Data for Cincinnati, OH
Moving to Cincinnati, OH? Find some basic demographic data about Cincinnati, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cincinnati, OH
Highest Education Level
Customer Services in Cincinnati, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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