Customer Service Jobs in Boardman, OH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate
- Warren, OH (17 miles from Boardman, OH)
- 3 days ago
- Warren, OH (17 miles from Boardman, OH)
- 3 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1040 Niles Cortland Rd Se, Warren...
Summer Customer Service Representative - Neshannock Twp - New Castle, PA
- New Castle, PA (19 miles from Boardman, OH)
- 5 days ago
- New Castle, PA (19 miles from Boardman, OH)
- 5 days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Customer Service Representative - Newport Glen - Youngstown, OH
- Youngstown, OH (5 miles from Boardman, OH)
- 5 days ago
- Youngstown, OH (5 miles from Boardman, OH)
- 5 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Pharmacy Customer Service Associate
- Hermitage, PA (18 miles from Boardman, OH)
- 6 days ago
- Hermitage, PA (18 miles from Boardman, OH)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative- Part Time
- Girard, OH (10 miles from Boardman, OH)
- 7 days ago
- Girard, OH (10 miles from Boardman, OH)
- 7 days ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
- Youngstown, OH (5 miles from Boardman, OH)
- 7 days ago
- Youngstown, OH (5 miles from Boardman, OH)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Austintown, OH (7 miles from Boardman, OH)
- 8 days ago
- Austintown, OH (7 miles from Boardman, OH)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Electronic Banking Representative
- Hermitage, PA (18 miles from Boardman, OH)
- 8 days ago
- Hermitage, PA (18 miles from Boardman, OH)
- 8 days ago
Primary Office Location: 4140 East State Street. Hermitage, Pennsylvania. 16148. Join our team. Make a difference - for us and for your future. Position Title: Electronic Banking Representative...
- New Castle, PA (19 miles from Boardman, OH)
- 30+ days ago
- New Castle, PA (19 miles from Boardman, OH)
- 30+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative - Part- time - Canfield
- Canfield, OH (5 miles from Boardman, OH)
- 60+ days ago
- Canfield, OH (5 miles from Boardman, OH)
- 60+ days ago
Cash handling and customer service experience preferred....
Customer Service Representative - Part Time - Liberty
- Youngstown, OH (5 miles from Boardman, OH)
- 60+ days ago
- Youngstown, OH (5 miles from Boardman, OH)
- 60+ days ago
Cash handling and customer service experience preferred....
Customer Service Representative - Columbiana
- Columbiana, OH (9 miles from Boardman, OH)
- 60+ days ago
- Columbiana, OH (9 miles from Boardman, OH)
- 60+ days ago
Cash handling and customer service experience preferred....
Demographic Data for Boardman, OH
Moving to Boardman, OH? Find some basic demographic data about Boardman, OH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Boardman, OH
Highest Education Level
Customer Services in Boardman, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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