Customer Service Jobs in Staten Island, NY
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Client Service Specialist (Administrative and Pers
- New York, NY (10 miles from Staten Island, NY)
- 2 hours ago
- New York, NY (10 miles from Staten Island, NY)
- 2 hours ago
at PAUL HASTINGS LLP in New York, New York, United States Job Description Paul Hastings is a leading international law firm that provides innovative legal solutions to many of the world's top...
Bilingual Customer Service Representative- Mortgage Services
- Wayne, NJ (23 miles from Staten Island, NY)
- 3 hours ago
- Wayne, NJ (23 miles from Staten Island, NY)
- 3 hours ago
Bilingual Customer Service Representative- Mortgage Services at Valley Bank Bilingual Customer Service Representative- Mortgage Services at Valley Bank in Wayne, New Jersey Posted in Other 17 days ago...
Client Service Representative - Prime Services
- New York, NY (10 miles from Staten Island, NY)
- 7 hours ago
- New York, NY (10 miles from Staten Island, NY)
- 7 hours ago
Continue to expand knowledge of Marex's other products and take advantage of cross selling opportunities. Be an active participant in the onboarding and offboarding of accounts....
- Kearny, NJ (8 miles from Staten Island, NY)
- 18 hours ago
- Kearny, NJ (8 miles from Staten Island, NY)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Kearny, NJ (8 miles from Staten Island, NY)
- 21 hours ago
- Kearny, NJ (8 miles from Staten Island, NY)
- 21 hours ago
We are looking for motivated individuals with little to no experience to be developed into our customer service team....
Loss Prevention Customer Service Associate I
- New York, NY (10 miles from Staten Island, NY)
- 1 day ago
- New York, NY (10 miles from Staten Island, NY)
- 1 day ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Veterinary Client Service Representative, Part Time
- New York, NY (10 miles from Staten Island, NY)
- 1 day ago
- New York, NY (10 miles from Staten Island, NY)
- 1 day ago
Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships....
Loss Prevention Customer Service Associate II
- Brooklyn, NY (7 miles from Staten Island, NY)
- 1 day ago
- Brooklyn, NY (7 miles from Staten Island, NY)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- New Hyde Park, NY (23 miles from Staten Island, NY)
- 1 day ago
- New Hyde Park, NY (23 miles from Staten Island, NY)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- South River, NJ (19 miles from Staten Island, NY)
- 1 day ago
- South River, NJ (19 miles from Staten Island, NY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Brooklyn, NY (7 miles from Staten Island, NY)
- 1 day ago
- Brooklyn, NY (7 miles from Staten Island, NY)
- 1 day ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Pharmacy Customer Service Associate
- Bergenfield, NJ (21 miles from Staten Island, NY)
- 2 days ago
- Bergenfield, NJ (21 miles from Staten Island, NY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Specialist, Commercial Risk - Insurance Advisory Solutions Mid-Atlantic
- Holmdel, NJ (17 miles from Staten Island, NY)
- 2 days ago
- Holmdel, NJ (17 miles from Staten Island, NY)
- 2 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Retail Customer Service Associate II
- Paramus, NJ (22 miles from Staten Island, NY)
- 2 days ago
- Paramus, NJ (22 miles from Staten Island, NY)
- 2 days ago
QUALIFICATIONS • 2-3 years of retail customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 19.52 USD to 27.86 USD and will...
Financial Restructuring & Bankruptcy Client Service Specialist
- Morristown, NJ (23 miles from Staten Island, NY)
- 2 days ago
- Morristown, NJ (23 miles from Staten Island, NY)
- 2 days ago
Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts....
Demographic Data for Staten Island, NY
Moving to Staten Island, NY? Find some basic demographic data about Staten Island, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Staten Island, NY
Highest Education Level
Customer Services in Staten Island, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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