Customer Service Jobs in Rio Rancho, NM
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
, upselling or referring products Experience working in an inbound or outbound contact center (phone, chat and or video) Experience working as a Personal Banker managing high client volume Training/...
Client Service Representative II - 1st Shift Bilingual (Spanish)
- Rio Rancho, NM
- 3 days ago
- Rio Rancho, NM
- 3 days ago
Service Management Customer and Client Focus Issue Management Active Listening Adaptability Client Solutions Advisory Data Collection and Entry Problem Solving Account Management Analytical Thinking...
Financial Services Consultant 1
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 6 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 6 days ago
Collaborates with other departments, such as Investment Services, Consumer Lending, Mortgage and Business lending, to provide comprehensive financial guidance....
FHA Mortgage Origination - Customer Service Representative
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 7 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 7 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Bilingual FHA Mortgage Servicing - Customer Service Representative
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 7 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 7 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Bilingual FHA Mortgage Origination - Customer Service Representative
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 7 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 7 days ago
As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
LP Customer Service Associate II
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 10 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 10 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 10 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 10 days ago
Responsibilities include scheduling appointments, greet clients and patients, process payments and billing, maintain a clean and organized workspace. Must be great at communication and able to...
Service Management Customer and Client Focus Issue Management Active Listening Adaptability Client Solutions Advisory Data Collection and Entry Problem Solving Account Management Analytical Thinking...
Retail Customer Service Associate
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 23 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 23 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 EUBANK BLVD NE, ALBUQUERQUE,...
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 29 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 29 days ago
Customer Service Associate Requisition ID req32745 Working Title Customer Service Associate Position Grade 05 Position Summary Successful candidatewill be self-motivated and able to take responsibility...
Universal Banker and Client Service Representative III
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
Our single point of contact model delivers outstanding customer service....
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Rio Rancho, NM
Moving to Rio Rancho, NM? Find some basic demographic data about Rio Rancho, NM below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rio Rancho, NM
Highest Education Level
Customer Services in Rio Rancho, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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