Customer Service Jobs in Rio Rancho, NM
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Bilingual Mortgage Origination - Customer Service Representative - Albuquerque
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 4 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 4 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....
Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 10 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 10 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 3 hours ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 3 hours ago
Passionate Customer Service Professional Needed. Must Love Pets....
Mortgage Origination - Customer Service Representative - Albuquerque
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 4 hours ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 4 hours ago
Service Representative, you will:** + Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures. + Use your...
Customer Service Associate West Central
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 hours ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 hours ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 hours ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative - Cardmember Services
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 hours ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 hours ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Retail Customer Service Associate
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 hours ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 5 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Bernalillo, NM (9 miles from Rio Rancho, NM)
- 1 day ago
- Bernalillo, NM (9 miles from Rio Rancho, NM)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative II - Mortgage Origination/Servicing
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 4 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 4 days ago
03, 2025 *This is NOT a 100% remote role.* Strongbridge LLC, is seeking full time Customer Service Representatives/Mortgage Professionals to work in person, in our call center....
Remote Work- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 7 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 7 days ago
Data Entry - Tracking Parts and Inventory - Invoicing - Performing other tasks as assigned - - Ability to lift up to 40 lbs. - Ability to stand, bend, squat, lift, and move items as necessary - -...
Retail Customer Service Associate
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 13 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 13 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 EUBANK BLVD NE, ALBUQUERQUE,...
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 14 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Client Service Representative, Route 66 VECCC
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 16 days ago
- Albuquerque, NM (14 miles from Rio Rancho, NM)
- 16 days ago
Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships....
Demographic Data for Rio Rancho, NM
Moving to Rio Rancho, NM? Find some basic demographic data about Rio Rancho, NM below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rio Rancho, NM
Highest Education Level
Customer Services in Rio Rancho, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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