Customer Service Jobs in Trenton, NJ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- South River, NJ (24 miles from Trenton, NJ)
- 1 day ago
- South River, NJ (24 miles from Trenton, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 2 days ago
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 2 days ago
Location: 2100 Route 70 West Cherry Hill, NJ 08002 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as...
- Wyncote, PA (23 miles from Trenton, NJ)
- 2 days ago
- Wyncote, PA (23 miles from Trenton, NJ)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - Bristol
- Bristol, PA (8 miles from Trenton, NJ)
- 5 days ago
- Bristol, PA (8 miles from Trenton, NJ)
- 5 days ago
Customer Service Representative - BristolJob LocationsUS-PA-BristolJob ID2025-1862# of Openings1CategoryRetail NetworkOverviewTo promote a positive image of the Bank through sale of appropriate products...
Customer Service Associate - Dinner/Close Shift
- Feasterville Trevose, PA (12 miles from Trenton, NJ)
- 5 days ago
- Feasterville Trevose, PA (12 miles from Trenton, NJ)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
- Horsham, PA (21 miles from Trenton, NJ)
- 6 days ago
- Horsham, PA (21 miles from Trenton, NJ)
- 6 days ago
Experience working in a Customer Service/Inside Sales role with a multi-site distribution and/or manufacturing company required....
Remote WorkSecurity Customer Service Officer
- Horsham, PA (21 miles from Trenton, NJ)
- 6 days ago
- Horsham, PA (21 miles from Trenton, NJ)
- 6 days ago
13.10 per hour Job ID: 736 Closing Date: 01/05/2025 Secure a rewarding role as a Customer Services Officer in a dynamic shopping center....
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
Sales & Customer Service Associate
- Hillsborough, NJ (19 miles from Trenton, NJ)
- 7 days ago
- Hillsborough, NJ (19 miles from Trenton, NJ)
- 7 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative - New Britain
- New Britain, PA (22 miles from Trenton, NJ)
- 7 days ago
- New Britain, PA (22 miles from Trenton, NJ)
- 7 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
- Freehold, NJ (23 miles from Trenton, NJ)
- 14 days ago
- Freehold, NJ (23 miles from Trenton, NJ)
- 14 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
- Doylestown, PA (22 miles from Trenton, NJ)
- 30+ days ago
- Doylestown, PA (22 miles from Trenton, NJ)
- 30+ days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Demographic Data for Trenton, NJ
Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Trenton, NJ
Highest Education Level
Customer Services in Trenton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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