Customer Service Jobs in Jersey City, NJ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Butler, NJ (23 miles from Jersey City, NJ)
- 45+ days ago
- Butler, NJ (23 miles from Jersey City, NJ)
- 45+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Relationship Banking Representative
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration....
- North Bergen, NJ (5 miles from Jersey City, NJ)
- 1 day ago
- North Bergen, NJ (5 miles from Jersey City, NJ)
- 1 day ago
un CUSTOMER SERVICE ASSOCIATE (North Bergen) compensation: $700 - $1000 per week employment type: job title: Customer Service Our company is currently signing new contract accounts and we are rapidly...
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
service background At least 6 months experience in reprographic center operations Demonstrated communication skills both oral and written Intermediate computer skills required Must be self-motivated...
Customer Service Associate - Temporary
- Yonkers, NY (18 miles from Jersey City, NJ)
- 1 day ago
- Yonkers, NY (18 miles from Jersey City, NJ)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Banking Customer Service Representative
- Livingston, NJ (13 miles from Jersey City, NJ)
- 2 days ago
- Livingston, NJ (13 miles from Jersey City, NJ)
- 2 days ago
Provide friendly and efficient customer service in person and/or over the telephone....
LP Customer Service Associate II
- New York, NY (4 miles from Jersey City, NJ)
- 2 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Bogota, NJ (10 miles from Jersey City, NJ)
- 2 days ago
- Bogota, NJ (10 miles from Jersey City, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sayreville, NJ (23 miles from Jersey City, NJ)
- 2 days ago
- Sayreville, NJ (23 miles from Jersey City, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bayonne, NJ (4 miles from Jersey City, NJ)
- 2 days ago
- Bayonne, NJ (4 miles from Jersey City, NJ)
- 2 days ago
We are looking for motivated individuals with little to no experience to be developed into our customer service team....
Customer Service Representative
- Staten Island, NY (7 miles from Jersey City, NJ)
- 3 days ago
- Staten Island, NY (7 miles from Jersey City, NJ)
- 3 days ago
#LI-Hybrid Qualifications 1-3 years of experience in financial industry or transferrable skills Passion for providing white glove customer service....
LP Customer Service Associate II Staten Island, NY
- Staten Island, NY (7 miles from Jersey City, NJ)
- 4 days ago
- Staten Island, NY (7 miles from Jersey City, NJ)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- New York, NY (4 miles from Jersey City, NJ)
- 4 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 4 days ago
Are you innovative and can you thrive in a fast paced and challenging real-time risk management environment? Are you interested in learning more about Equity Derivatives? We have an exciting...
Customer Service Associate, Electronics
- East Elmhurst, NY (11 miles from Jersey City, NJ)
- 4 days ago
- East Elmhurst, NY (11 miles from Jersey City, NJ)
- 4 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Bank Customer Service Representative
- Livingston, NJ (13 miles from Jersey City, NJ)
- 6 days ago
- Livingston, NJ (13 miles from Jersey City, NJ)
- 6 days ago
Provide friendly and efficient customer service in person and/or over the telephone....
Demographic Data for Jersey City, NJ
Moving to Jersey City, NJ? Find some basic demographic data about Jersey City, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Jersey City, NJ
Highest Education Level
Customer Services in Jersey City, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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