Customer Service Jobs in Glassboro, NJ

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 32 Jobs

Customer Service Associate

  • Edgemoor, DE (19 miles from Glassboro, NJ)
  • 1 hour ago
  • Edgemoor, DE (19 miles from Glassboro, NJ)
  • 1 hour ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • New Castle, DE (24 miles from Glassboro, NJ)
  • 4 hours ago
  • New Castle, DE (24 miles from Glassboro, NJ)
  • 4 hours ago

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...

Customer Service Associate

  • Essington, PA (14 miles from Glassboro, NJ)
  • 5 hours ago
  • Essington, PA (14 miles from Glassboro, NJ)
  • 5 hours ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate

  • Cherry Hill, NJ (16 miles from Glassboro, NJ)
  • 2 days ago
  • Cherry Hill, NJ (16 miles from Glassboro, NJ)
  • 2 days ago

Location: 2100 Route 70 West Cherry Hill, NJ 08002 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as...

Pharmacy Customer Service Associate

  • Glassboro, NJ
  • 2 days ago
  • Glassboro, NJ
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Glassboro, NJ
  • 3 days ago
  • Glassboro, NJ
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist IV

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 3 days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 3 days ago

Are you ready to make an impact in the world of device fulfillment? As a Device Fulfillment Specialist in Healthcare Payments department, you will be responsible for maintaining the accuracy of...

Customer Service Associate Part Time

  • Woodbury Heights, NJ (8 miles from Glassboro, NJ)
  • 6 days ago
  • Woodbury Heights, NJ (8 miles from Glassboro, NJ)
  • 6 days ago

The Customer Service Associate delivers customer service with respect, dignity, and builds loyalty to the Goodwill brand. The position is a member of the Retail Team....

Client Relations Specialist (Legal)

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 7 days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 7 days ago

service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...

Client Service Representative, National Accounts

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 7 days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 7 days ago

and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison to the various...

Legal Client Relations Specialist

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 9 days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 9 days ago

service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...

Powell Customer Service Associate : Corporate Headquarters, Swedesboro, New Jersey

  • Swedesboro, NJ (12 miles from Glassboro, NJ)
  • 13 days ago
  • Swedesboro, NJ (12 miles from Glassboro, NJ)
  • 13 days ago

Customer service experience. Distribution or supply chain experience. Ability to navigate Powell systems and warehouse operations....

Customer Service Representative Specialist Sr

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 14 days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 14 days ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Customer Service Associate

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 14 days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 14 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Retail Customer Service Associate

  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 23 days ago
  • Philadelphia, PA (17 miles from Glassboro, NJ)
  • 23 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Glassboro, NJ

Moving to Glassboro, NJ? Find some basic demographic data about Glassboro, NJ below.


Local
National
24,818
406
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Glassboro, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Glassboro, NJ offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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