Customer Service Jobs in Freehold, NJ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Toms River, NJ (18 miles from Freehold, NJ)
- 3 days ago
- Toms River, NJ (18 miles from Freehold, NJ)
- 3 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Sayreville, NJ (16 miles from Freehold, NJ)
- 3 days ago
- Sayreville, NJ (16 miles from Freehold, NJ)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Howell, NJ (7 miles from Freehold, NJ)
- 4 days ago
- Howell, NJ (7 miles from Freehold, NJ)
- 4 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Pharmacy Customer Service Associate
- South River, NJ (15 miles from Freehold, NJ)
- 4 days ago
- South River, NJ (15 miles from Freehold, NJ)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Trainee Part Time
- Ocean, NJ (13 miles from Freehold, NJ)
- 6 days ago
- Ocean, NJ (13 miles from Freehold, NJ)
- 6 days ago
CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Ocean Store and Salvage - Ocean Twp, NJ Position Type Full-Time/Part-Time Education Level None Salary Range $15.75 - $16.25 Hourly...
Retail Loss Prevention Customer Service Associate
- Brick, NJ (16 miles from Freehold, NJ)
- 6 days ago
- Brick, NJ (16 miles from Freehold, NJ)
- 6 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Sales & Customer Service Associate (PT)
- East Brunswick, NJ (15 miles from Freehold, NJ)
- 11 days ago
- East Brunswick, NJ (15 miles from Freehold, NJ)
- 11 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Sales & Customer Service Associate (FT)
- East Brunswick, NJ (15 miles from Freehold, NJ)
- 11 days ago
- East Brunswick, NJ (15 miles from Freehold, NJ)
- 11 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Loss Prevention Customer Service Associate I
- Woodbridge, NJ (22 miles from Freehold, NJ)
- 12 days ago
- Woodbridge, NJ (22 miles from Freehold, NJ)
- 12 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Associate - Now Hiring
- Farmingdale, NJ (6 miles from Freehold, NJ)
- 15 days ago
- Farmingdale, NJ (6 miles from Freehold, NJ)
- 15 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Senior Customer Service Associate Part Time
- Hamilton, NJ (23 miles from Freehold, NJ)
- 16 days ago
- Hamilton, NJ (23 miles from Freehold, NJ)
- 16 days ago
The Senior Customer Service Associate delivers customer service with respect, dignity, and builds loyalty to the Goodwill brand....
- West Windsor, NJ (17 miles from Freehold, NJ)
- 20 days ago
- West Windsor, NJ (17 miles from Freehold, NJ)
- 20 days ago
Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives....
- Wall Township, NJ (12 miles from Freehold, NJ)
- 20 days ago
- Wall Township, NJ (12 miles from Freehold, NJ)
- 20 days ago
We're sorry the job you are trying to apply for has been filled. Maybe you would like to consider the Categories below : Be the First to Apply view Previous slide view Next Slide Las Vegas/Reno...
- Allenwood, NJ (11 miles from Freehold, NJ)
- 20 days ago
- Allenwood, NJ (11 miles from Freehold, NJ)
- 20 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Sr. Client Service Specialist, Commercial Risk - Insurance Advisory Solutions Mid-Atlantic
- Holmdel, NJ (11 miles from Freehold, NJ)
- 23 days ago
- Holmdel, NJ (11 miles from Freehold, NJ)
- 23 days ago
JOB DESCRIPTION SUMMARY: The Sr Client Service Specialist works closely with advisors, line of business specialists, and dedicated client servicing professionals to analyze client data, evaluate...
Demographic Data for Freehold, NJ
Moving to Freehold, NJ? Find some basic demographic data about Freehold, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Freehold, NJ
Highest Education Level
Customer Services in Freehold, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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