Customer Service Jobs in Edison, NJ

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 29 Jobs

Customer Service Associate

  • Somerville, NJ (14 miles from Edison, NJ)
  • 18 hours ago
  • Somerville, NJ (14 miles from Edison, NJ)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Bernardsville, NJ (17 miles from Edison, NJ)
  • 18 hours ago
  • Bernardsville, NJ (17 miles from Edison, NJ)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Kearny, NJ (21 miles from Edison, NJ)
  • 22 hours ago
  • Kearny, NJ (21 miles from Edison, NJ)
  • 22 hours ago

We are looking for motivated individuals with little to no experience to be developed into our customer service team....

Loss Prevention Customer Service Associate II

  • Brooklyn, NY (24 miles from Edison, NJ)
  • 1 day ago
  • Brooklyn, NY (24 miles from Edison, NJ)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Amazon Locker+ Customer Service Associate

  • Brooklyn, NY (24 miles from Edison, NJ)
  • 1 day ago
  • Brooklyn, NY (24 miles from Edison, NJ)
  • 1 day ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Client Service Specialist, Commercial Risk - Insurance Advisory Solutions Mid-Atlantic

  • Holmdel, NJ (15 miles from Edison, NJ)
  • 2 days ago
  • Holmdel, NJ (15 miles from Edison, NJ)
  • 2 days ago

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...

Financial Restructuring & Bankruptcy Client Service Specialist

  • Morristown, NJ (18 miles from Edison, NJ)
  • 2 days ago
  • Morristown, NJ (18 miles from Edison, NJ)
  • 2 days ago

Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts....

Pharmacy Customer Service Associate

  • Morristown, NJ (18 miles from Edison, NJ)
  • 2 days ago
  • Morristown, NJ (18 miles from Edison, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Remote customer support agent Work from anywhere

  • Brooklyn, NY (24 miles from Edison, NJ)
  • 6 days ago
  • Brooklyn, NY (24 miles from Edison, NJ)
  • 6 days ago

About the Role: Were looking for remote customer support agents to join our team. The job is fully remote, and you can work from anywhere with a phone or laptop and an internet connection. No...

Remote Work

Client Service Representative

  • Middlesex, NJ (6 miles from Edison, NJ)
  • 7 days ago
  • Middlesex, NJ (6 miles from Edison, NJ)
  • 7 days ago

Position Overview: The CSR supports and adds value to an efficient organization dedicated to Gold Medal quality care and exceptional client service. You will perform a variety of client service...

Sales & Customer Service Associate

  • Hillsborough, NJ (15 miles from Edison, NJ)
  • 7 days ago
  • Hillsborough, NJ (15 miles from Edison, NJ)
  • 7 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Client Service Representative

  • Staten Island, NY (17 miles from Edison, NJ)
  • 7 days ago
  • Staten Island, NY (17 miles from Edison, NJ)
  • 7 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate

  • Sayreville, NJ (4 miles from Edison, NJ)
  • 10 days ago
  • Sayreville, NJ (4 miles from Edison, NJ)
  • 10 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Client Service Representative

  • Randolph, NJ (24 miles from Edison, NJ)
  • 12 days ago
  • Randolph, NJ (24 miles from Edison, NJ)
  • 12 days ago

service in veterinary or medical setting Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills...

Retail Customer Service Associate

  • Summit, NJ (13 miles from Edison, NJ)
  • 13 days ago
  • Summit, NJ (13 miles from Edison, NJ)
  • 13 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Edison, NJ

Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.


Local
National
107,875
3,666
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Edison, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Edison, NJ offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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