Customer Service Jobs in Edison, NJ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Somerville, NJ (14 miles from Edison, NJ)
- 18 hours ago
- Somerville, NJ (14 miles from Edison, NJ)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Bernardsville, NJ (17 miles from Edison, NJ)
- 18 hours ago
- Bernardsville, NJ (17 miles from Edison, NJ)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Kearny, NJ (21 miles from Edison, NJ)
- 22 hours ago
- Kearny, NJ (21 miles from Edison, NJ)
- 22 hours ago
We are looking for motivated individuals with little to no experience to be developed into our customer service team....
Loss Prevention Customer Service Associate II
- Brooklyn, NY (24 miles from Edison, NJ)
- 1 day ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Amazon Locker+ Customer Service Associate
- Brooklyn, NY (24 miles from Edison, NJ)
- 1 day ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 1 day ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Client Service Specialist, Commercial Risk - Insurance Advisory Solutions Mid-Atlantic
- Holmdel, NJ (15 miles from Edison, NJ)
- 2 days ago
- Holmdel, NJ (15 miles from Edison, NJ)
- 2 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Financial Restructuring & Bankruptcy Client Service Specialist
- Morristown, NJ (18 miles from Edison, NJ)
- 2 days ago
- Morristown, NJ (18 miles from Edison, NJ)
- 2 days ago
Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts....
Pharmacy Customer Service Associate
- Morristown, NJ (18 miles from Edison, NJ)
- 2 days ago
- Morristown, NJ (18 miles from Edison, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote customer support agent Work from anywhere
- Brooklyn, NY (24 miles from Edison, NJ)
- 6 days ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 6 days ago
About the Role: Were looking for remote customer support agents to join our team. The job is fully remote, and you can work from anywhere with a phone or laptop and an internet connection. No...
Remote Work- Middlesex, NJ (6 miles from Edison, NJ)
- 7 days ago
- Middlesex, NJ (6 miles from Edison, NJ)
- 7 days ago
Position Overview: The CSR supports and adds value to an efficient organization dedicated to Gold Medal quality care and exceptional client service. You will perform a variety of client service...
Sales & Customer Service Associate
- Hillsborough, NJ (15 miles from Edison, NJ)
- 7 days ago
- Hillsborough, NJ (15 miles from Edison, NJ)
- 7 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Staten Island, NY (17 miles from Edison, NJ)
- 7 days ago
- Staten Island, NY (17 miles from Edison, NJ)
- 7 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Sayreville, NJ (4 miles from Edison, NJ)
- 10 days ago
- Sayreville, NJ (4 miles from Edison, NJ)
- 10 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Randolph, NJ (24 miles from Edison, NJ)
- 12 days ago
- Randolph, NJ (24 miles from Edison, NJ)
- 12 days ago
service in veterinary or medical setting Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills...
Retail Customer Service Associate
- Summit, NJ (13 miles from Edison, NJ)
- 13 days ago
- Summit, NJ (13 miles from Edison, NJ)
- 13 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Edison, NJ
Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Edison, NJ
Highest Education Level
Customer Services in Edison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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