Customer Service Jobs in Edison, NJ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Eatontown, NJ (23 miles from Edison, NJ)
- 26 days ago
- Eatontown, NJ (23 miles from Edison, NJ)
- 26 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Elizabeth, NJ (15 miles from Edison, NJ)
- 15 hours ago
- Elizabeth, NJ (15 miles from Edison, NJ)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Staten Island, NY (17 miles from Edison, NJ)
- 15 hours ago
- Staten Island, NY (17 miles from Edison, NJ)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Flemington, NJ (24 miles from Edison, NJ)
- 19 hours ago
- Flemington, NJ (24 miles from Edison, NJ)
- 19 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Banking Customer Service Representative
- Livingston, NJ (18 miles from Edison, NJ)
- 3 days ago
- Livingston, NJ (18 miles from Edison, NJ)
- 3 days ago
Provide friendly and efficient customer service in person and/or over the telephone....
- Bayonne, NJ (18 miles from Edison, NJ)
- 3 days ago
- Bayonne, NJ (18 miles from Edison, NJ)
- 3 days ago
We are looking for motivated individuals with little to no experience to be developed into our customer service team....
Customer Service Representative
- Staten Island, NY (17 miles from Edison, NJ)
- 4 days ago
- Staten Island, NY (17 miles from Edison, NJ)
- 4 days ago
#LI-Hybrid Qualifications 1-3 years of experience in financial industry or transferrable skills Passion for providing white glove customer service....
LP Customer Service Associate II Staten Island, NY
- Staten Island, NY (17 miles from Edison, NJ)
- 5 days ago
- Staten Island, NY (17 miles from Edison, NJ)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Pennington, NJ (24 miles from Edison, NJ)
- 5 days ago
- Pennington, NJ (24 miles from Edison, NJ)
- 5 days ago
CSR call center calls inbound call outbound call Collections contact center customer service CSR call center calls inbound call outbound call Collections contact center...
Customer Service Associate - Temporary
- East Windsor, NJ (15 miles from Edison, NJ)
- 6 days ago
- East Windsor, NJ (15 miles from Edison, NJ)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bank Customer Service Representative
- Livingston, NJ (18 miles from Edison, NJ)
- 7 days ago
- Livingston, NJ (18 miles from Edison, NJ)
- 7 days ago
Provide friendly and efficient customer service in person and/or over the telephone....
- Elizabeth, NJ (15 miles from Edison, NJ)
- 7 days ago
- Elizabeth, NJ (15 miles from Edison, NJ)
- 7 days ago
service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...
Remote WorkRetail Loss Prevention Customer Service Associate I
- Brooklyn, NY (24 miles from Edison, NJ)
- 11 days ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 11 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Loss Prevention Customer Service Associate II
- Brooklyn, NY (24 miles from Edison, NJ)
- 11 days ago
- Brooklyn, NY (24 miles from Edison, NJ)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service / Associate Client Support Consultant
- Florham Park, NJ (17 miles from Edison, NJ)
- 11 days ago
- Florham Park, NJ (17 miles from Edison, NJ)
- 11 days ago
TO SUCCEED IN THIS ROLE : Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience....
Demographic Data for Edison, NJ
Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Edison, NJ
Highest Education Level
Customer Services in Edison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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