Customer Service Jobs in Blackwood, NJ

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 27 Jobs

Customer Service Associate

  • Edgemoor, DE (23 miles from Blackwood, NJ)
  • 4 hours ago
  • Edgemoor, DE (23 miles from Blackwood, NJ)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Essington, PA (13 miles from Blackwood, NJ)
  • 9 hours ago
  • Essington, PA (13 miles from Blackwood, NJ)
  • 9 hours ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Pharmacy Customer Service Associate

  • Glassboro, NJ (7 miles from Blackwood, NJ)
  • 2 days ago
  • Glassboro, NJ (7 miles from Blackwood, NJ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Glassboro, NJ (7 miles from Blackwood, NJ)
  • 3 days ago
  • Glassboro, NJ (7 miles from Blackwood, NJ)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Specialist IV

  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 3 days ago
  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 3 days ago

Are you ready to make an impact in the world of device fulfillment? As a Device Fulfillment Specialist in Healthcare Payments department, you will be responsible for maintaining the accuracy of...

Commercial Banker Development Program Associate (Conshohocken, PA)

  • Conshohocken, PA (24 miles from Blackwood, NJ)
  • 3 days ago
  • Conshohocken, PA (24 miles from Blackwood, NJ)
  • 3 days ago

Start Date: June 26, 2025 Commercial Banker Development Program Overview The Commercial Banker Development Program (CBDP) will include an upfront 4-month early career training program in Commercial lending...

Customer Service Associate Part Time

  • Woodbury Heights, NJ (5 miles from Blackwood, NJ)
  • 6 days ago
  • Woodbury Heights, NJ (5 miles from Blackwood, NJ)
  • 6 days ago

The Customer Service Associate delivers customer service with respect, dignity, and builds loyalty to the Goodwill brand. The position is a member of the Retail Team....

Client Relations Specialist (Legal)

  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 7 days ago
  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 7 days ago

service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...

Client Service Representative, National Accounts

  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 7 days ago
  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 7 days ago

and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison to the various...

Legal Client Relations Specialist

  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 9 days ago
  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 9 days ago

service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...

Powell Customer Service Associate : Corporate Headquarters, Swedesboro, New Jersey

  • Swedesboro, NJ (16 miles from Blackwood, NJ)
  • 13 days ago
  • Swedesboro, NJ (16 miles from Blackwood, NJ)
  • 13 days ago

Customer service experience. Distribution or supply chain experience. Ability to navigate Powell systems and warehouse operations....

Customer Service Representative Specialist Sr

  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 14 days ago
  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 14 days ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Customer Service Associate

  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 14 days ago
  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 14 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Retail Customer Service Associate

  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 23 days ago
  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 23 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Client Service Specialist

  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 27 days ago
  • Philadelphia, PA (13 miles from Blackwood, NJ)
  • 27 days ago

As a Client Service Specialist in the Healthcare Payments Customer Service you will resolve customer issues related to InstaMed's platform for healthcare and financial transactions....

Demographic Data for Blackwood, NJ

Moving to Blackwood, NJ? Find some basic demographic data about Blackwood, NJ below.


Local
National
38,581
922
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

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Salary for Customer Service Jobs in Blackwood, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Blackwood, NJ offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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