Customer Service Jobs in Atlantic City, NJ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Sea Isle City, NJ (19 miles from Atlantic City, NJ)
- 60+ days ago
- Sea Isle City, NJ (19 miles from Atlantic City, NJ)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Temporary
- Ventnor City, NJ (2 miles from Atlantic City, NJ)
- 2 days ago
- Ventnor City, NJ (2 miles from Atlantic City, NJ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Egg Harbor City, NJ (15 miles from Atlantic City, NJ)
- 9 days ago
- Egg Harbor City, NJ (15 miles from Atlantic City, NJ)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The beautiful Resorts Casino & Hotel Atlantic City and WHSmith North America are looking for Customer Service Associates who want a little more fun in their job!...
Retail Customer Service Associate
- Pleasantville, NJ (3 miles from Atlantic City, NJ)
- 30+ days ago
- Pleasantville, NJ (3 miles from Atlantic City, NJ)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1025 BLACK HORSE PIKE, PLEASANTVILLE...
The beautiful Tropicana Atlantic City and WHSmith North America are looking for Customer Service Associates who want a little more fun in their job!...
Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts....
Demographic Data for Atlantic City, NJ
Moving to Atlantic City, NJ? Find some basic demographic data about Atlantic City, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Atlantic City, NJ
Highest Education Level
Customer Services in Atlantic City, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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