Customer Service Jobs in Lebanon, NH
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative- Enfield, NH
- Enfield, NH (10 miles from Lebanon, NH)
- 1 day ago
- Enfield, NH (10 miles from Lebanon, NH)
- 1 day ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
331 of 10,000 Salary Not Available Position range in Grafton County $31k - $46k Per Year Customer Service Representative- West Lebanon, NH Bar Harbor Bank & Trust Occupation: Customer Service Representatives...
- West Lebanon, NH (3 miles from Lebanon, NH)
- 19 days ago
- West Lebanon, NH (3 miles from Lebanon, NH)
- 19 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Seasonal Customer Service Representative- Woodstock, VT
- Woodstock, VT (14 miles from Lebanon, NH)
- 26 days ago
- Woodstock, VT (14 miles from Lebanon, NH)
- 26 days ago
Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety...
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365 of 10,000 Salary Not Available Position range in Grafton County $31k - $46k Per Year Customer Service Associate Walgreens Occupation: Customer Service Representatives Location: West Lebanon, NH...
366 of 10,000 Salary Not Available Position range in Grafton County $31k - $46k Per Year Pharmacy Customer Service Associate Walgreens Occupation: Customer Service Representatives Location: West Lebanon...
Demographic Data for Lebanon, NH
Moving to Lebanon, NH? Find some basic demographic data about Lebanon, NH below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lebanon, NH
Highest Education Level
Customer Services in Lebanon, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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