Customer Service Jobs in Reno, NV
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Sparks, NV (3 miles from Reno, NV)
- 1 day ago
- Sparks, NV (3 miles from Reno, NV)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
This position represents the front-line of customer service and customer perceptions and is critical in demonstrating the Companys commitment to complete customer satisfaction....
Pharmacy Customer Service Associate
- Sparks, NV (3 miles from Reno, NV)
- 21 days ago
- Sparks, NV (3 miles from Reno, NV)
- 21 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
As the name suggests, your main priority is to provide great customer service....
Store Loss Prevention Customer Service Associate II - 255
- Reno, NV
- 45+ days ago
- Reno, NV
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Intermediate knowledge of Bank lending procedures, Bank policies and procedures, and the Banks products and services. Extensive knowledge in all facets of relationship management....
Job Type Full-time Description Mittera is currently seeking Client Service Specialists to join our team! The Client Service Specialist serves as a liaison between our customers and the various...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4835 KIETZKE LN, RENO, NV 89509-...
Masters of customer service who make everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience....
Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments....
Demographic Data for Reno, NV
Moving to Reno, NV? Find some basic demographic data about Reno, NV below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Reno, NV
Highest Education Level
Customer Services in Reno, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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