Customer Service Jobs in Montana
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Position General Responsibilities : This position is the Office’s front line with regard to New Accounts and Customer Service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Teller/Customer Service Representative - Kalispell, MT
- Kalispell, MT
- 4 days ago
- Kalispell, MT
- 4 days ago
Teller/Customer Service Representative - Kalispell, MT TrailWest Bank - 3.9 Kalispell, MT Job Details Part-time | Full-time Estimated: $35.3K - $45K a year 12 hours ago Qualifications Customer service...
Supports commercial relationship managers and group managers with treasury and deposit products in partnership with internal bank Treasury, Retail Banking teams and other business line referral programs...
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Customer Service Representative Ascent Bank Helena, MT Full-time Banking Posted on April 4, 2025 Are you passionate about exceptional customer service and eager to learn and grow in a dynamic banking...
, credit cards and EFTPOS) Conducting and processing a number of identity services transactions, including Australian Passport Interviews Promoting our products and services through up-selling and cross-selling...
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4420 KING AVE E, BILLINGS, MT 59101...
: : Position Overview: : : As a Customer Service Associate, you will be the friendly face of our store....
THOMPSON FALLS VETERINARY CLINIC Client Service Representative (CSR) in THOMPSON FALLS , Montana Client Service Representative (CSR) Full time and part time positions open Duties: Scheduling...
Demographic Data for Montana
Moving to Montana? Find some basic demographic data about Montana below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Montana
Highest Education Level
Customer Services in Montana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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