Customer Service Jobs in Jackson, MS
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative
- Pearl, MS (5 miles from Jackson, MS)
- 7 days ago
- Pearl, MS (5 miles from Jackson, MS)
- 7 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Pharmacy Customer Service Associate
- Brandon, MS (19 miles from Jackson, MS)
- 14 hours ago
- Brandon, MS (19 miles from Jackson, MS)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate P25-224572-1
- Madison, MS (15 miles from Jackson, MS)
- 1 day ago
- Madison, MS (15 miles from Jackson, MS)
- 1 day ago
This is a Retail Customer Service Associate position located in Madison, MS....
Customer Service Associate - Temporary
- Byram, MS (8 miles from Jackson, MS)
- 4 days ago
- Byram, MS (8 miles from Jackson, MS)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate Full-Time
- Madison, MS (15 miles from Jackson, MS)
- 14 days ago
- Madison, MS (15 miles from Jackson, MS)
- 14 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Service Associate
- Madison, MS (15 miles from Jackson, MS)
- 29 days ago
- Madison, MS (15 miles from Jackson, MS)
- 29 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 257 Grandview Blvd, Madison, MS...
Retail Customer Service Associate
- Pearl, MS (5 miles from Jackson, MS)
- 29 days ago
- Pearl, MS (5 miles from Jackson, MS)
- 29 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 90 Bass Pro Dr, Pearl, MS 39208-...
Sales & Customer Service Associate-Part Time
- Flowood, MS (5 miles from Jackson, MS)
- 60+ days ago
- Flowood, MS (5 miles from Jackson, MS)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Jackson, MS
Moving to Jackson, MS? Find some basic demographic data about Jackson, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Jackson, MS
Highest Education Level
Customer Services in Jackson, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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