Customer Service Jobs in Muskegon, MI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Norton Shores, MI (3 miles from Muskegon, MI)
- 3 days ago
- Norton Shores, MI (3 miles from Muskegon, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Associate with Deli Part Time
- Nunica, MI (12 miles from Muskegon, MI)
- 22 days ago
- Nunica, MI (12 miles from Muskegon, MI)
- 22 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Retail Loss Prevention Customer Service Associate II
- Norton Shores, MI (3 miles from Muskegon, MI)
- 22 days ago
- Norton Shores, MI (3 miles from Muskegon, MI)
- 22 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate with Deli Part Time 3rd Shift
- Nunica, MI (12 miles from Muskegon, MI)
- 30+ days ago
- Nunica, MI (12 miles from Muskegon, MI)
- 30+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1707 E Sherman Blvd, Muskegon, MI...
Demographic Data for Muskegon, MI
Moving to Muskegon, MI? Find some basic demographic data about Muskegon, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Muskegon, MI
Highest Education Level
Customer Services in Muskegon, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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