Customer Service Jobs in Harrison, MI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Representative
- Clare, MI (13 miles from Harrison, MI)
- 3 days ago
- Clare, MI (13 miles from Harrison, MI)
- 3 days ago
A Look Into Your Day As a Full-Time Customer Service Representative at Mercantile Bank, you will play a vital role in delivering outstanding customer service while maintaining the integrity of banking...
Customer Service Associate Part Time Overnight
- Weidman, MI (24 miles from Harrison, MI)
- 6 days ago
- Weidman, MI (24 miles from Harrison, MI)
- 6 days ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Customer Service Associate Part Time 3rd Shift
- Weidman, MI (24 miles from Harrison, MI)
- 6 days ago
- Weidman, MI (24 miles from Harrison, MI)
- 6 days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Pharmacy Customer Service Associate
- Lake, MI (15 miles from Harrison, MI)
- 27 days ago
- Lake, MI (15 miles from Harrison, MI)
- 27 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate Full Time
- Rosebush, MI (22 miles from Harrison, MI)
- 60+ days ago
- Rosebush, MI (22 miles from Harrison, MI)
- 60+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Customer Service Associate with Deli Part Time
- Sears, MI (18 miles from Harrison, MI)
- 90+ days ago
- Sears, MI (18 miles from Harrison, MI)
- 90+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Demographic Data for Harrison, MI
Moving to Harrison, MI? Find some basic demographic data about Harrison, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Harrison, MI
Highest Education Level
Customer Services in Harrison, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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