Customer Service Jobs in Dowagiac, MI
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Paw Paw, MI (19 miles from Dowagiac, MI)
- 3 days ago
- Paw Paw, MI (19 miles from Dowagiac, MI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Mattawan, MI (24 miles from Dowagiac, MI)
- 5 days ago
- Mattawan, MI (24 miles from Dowagiac, MI)
- 5 days ago
and treasury solutions Structure and negotiate commercial credit arrangements Cross-sell additional banking services to deepen relationships Ensure documentation, renewals, and past dues are managed...
Pharmacy Customer Service Associate
- South Bend, IN (23 miles from Dowagiac, MI)
- 5 days ago
- South Bend, IN (23 miles from Dowagiac, MI)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Benton Harbor, MI (14 miles from Dowagiac, MI)
- 5 days ago
- Benton Harbor, MI (14 miles from Dowagiac, MI)
- 5 days ago
and treasury solutions Structure and negotiate commercial credit arrangements Cross-sell additional banking services to deepen relationships Ensure documentation, renewals, and past dues are managed...
and treasury solutions Structure and negotiate commercial credit arrangements Cross-sell additional banking services to deepen relationships Ensure documentation, renewals, and past dues are managed...
and treasury solutions Structure and negotiate commercial credit arrangements Cross-sell additional banking services to deepen relationships Ensure documentation, renewals, and past dues are managed...
Customer Service Associate Part Time Overnight
- Benton Harbor, MI (14 miles from Dowagiac, MI)
- 30+ days ago
- Benton Harbor, MI (14 miles from Dowagiac, MI)
- 30+ days ago
Role Responsibilities: As a Customer Service Associate, youre incharge of ensuring an exceptional customer experience....
Customer Service Associate Part Time
- Benton Harbor, MI (14 miles from Dowagiac, MI)
- 30+ days ago
- Benton Harbor, MI (14 miles from Dowagiac, MI)
- 30+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Acquisition Customer Service Associate Part Time
- Eau Claire, MI (9 miles from Dowagiac, MI)
- 45+ days ago
- Eau Claire, MI (9 miles from Dowagiac, MI)
- 45+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Acquisition Customer Service Associate Full Time
- Stevensville, MI (20 miles from Dowagiac, MI)
- 60+ days ago
- Stevensville, MI (20 miles from Dowagiac, MI)
- 60+ days ago
Role Responsibilities: As a Customer Service Associate, youre in charge of ensuring an exceptional customer experience....
Business Insurance Senior Client Service Representative
- South Bend, IN (23 miles from Dowagiac, MI)
- 60+ days ago
- South Bend, IN (23 miles from Dowagiac, MI)
- 60+ days ago
Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More...
16795 Seasonal Customer Service Associate
- South Bend, IN (23 miles from Dowagiac, MI)
- 90+ days ago
- South Bend, IN (23 miles from Dowagiac, MI)
- 90+ days ago
Customer Service Associate – Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...
Demographic Data for Dowagiac, MI
Moving to Dowagiac, MI? Find some basic demographic data about Dowagiac, MI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dowagiac, MI
Highest Education Level
Customer Services in Dowagiac, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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