Customer Service Jobs in Waldorf, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Retail Customer Service Associate
- Washington, DC (21 miles from Waldorf, MD)
- 5 hours ago
- Washington, DC (21 miles from Waldorf, MD)
- 5 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Arlington, VA (22 miles from Waldorf, MD)
- 2 days ago
- Arlington, VA (22 miles from Waldorf, MD)
- 2 days ago
Cross-sells and refers non-traditional Bank products e.g., insurance & investments to meet established goals....
Customer Service Associate - Temporary
- Falls Church, VA (23 miles from Waldorf, MD)
- 2 days ago
- Falls Church, VA (23 miles from Waldorf, MD)
- 2 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Alexandria, VA (17 miles from Waldorf, MD)
- 2 days ago
- Alexandria, VA (17 miles from Waldorf, MD)
- 2 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Amazon Locker+ Customer Service Associate
- Washington, DC (21 miles from Waldorf, MD)
- 2 days ago
- Washington, DC (21 miles from Waldorf, MD)
- 2 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Arlington, VA (22 miles from Waldorf, MD)
- 4 days ago
- Arlington, VA (22 miles from Waldorf, MD)
- 4 days ago
Responsibilities The Customer Service Representative establishes, retains and deepens relationships with new and existing clients....
Part Time Flexible Customer Service Associate-U
- Alexandria, VA (17 miles from Waldorf, MD)
- 4 days ago
- Alexandria, VA (17 miles from Waldorf, MD)
- 4 days ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Pharmacy Customer Service Associate
- Alexandria, VA (17 miles from Waldorf, MD)
- 5 days ago
- Alexandria, VA (17 miles from Waldorf, MD)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Woodbridge, VA (21 miles from Waldorf, MD)
- 6 days ago
- Woodbridge, VA (21 miles from Waldorf, MD)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Call Center Customer Support Agent
- Washington, DC (21 miles from Waldorf, MD)
- 7 days ago
- Washington, DC (21 miles from Waldorf, MD)
- 7 days ago
Qualifications: High School diploma or equivalent plus two years customer service experience. Two years of experience using Microsoft Office suite or equivalent software....
Ensure a high quality of customer service. All other duties as assigned....
- Clinton, MD (8 miles from Waldorf, MD)
- 8 days ago
- Clinton, MD (8 miles from Waldorf, MD)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Landover, MD (21 miles from Waldorf, MD)
- 12 days ago
- Landover, MD (21 miles from Waldorf, MD)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Dumfries, VA (23 miles from Waldorf, MD)
- 15 days ago
- Dumfries, VA (23 miles from Waldorf, MD)
- 15 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Washington, DC (21 miles from Waldorf, MD)
- 17 days ago
- Washington, DC (21 miles from Waldorf, MD)
- 17 days ago
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Washington, D.C. Branch location....
Demographic Data for Waldorf, MD
Moving to Waldorf, MD? Find some basic demographic data about Waldorf, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waldorf, MD
Highest Education Level
Customer Services in Waldorf, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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