Customer Service Jobs in Prince Frederick, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Charlotte Hall, MD (13 miles from Prince Frederick, MD)
- 7 hours ago
- Charlotte Hall, MD (13 miles from Prince Frederick, MD)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Hollywood, MD (11 miles from Prince Frederick, MD)
- 5 days ago
- Hollywood, MD (11 miles from Prince Frederick, MD)
- 5 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- White Plains, MD (21 miles from Prince Frederick, MD)
- 10 days ago
- White Plains, MD (21 miles from Prince Frederick, MD)
- 10 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Loss Prevention Customer Service Associate II
- Clinton, MD (23 miles from Prince Frederick, MD)
- 23 days ago
- Clinton, MD (23 miles from Prince Frederick, MD)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Loan Consultant II)
- Waldorf, MD (16 miles from Prince Frederick, MD)
- 45+ days ago
- Waldorf, MD (16 miles from Prince Frederick, MD)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Retail Customer Service Associate
- Waldorf, MD (16 miles from Prince Frederick, MD)
- 30+ days ago
- Waldorf, MD (16 miles from Prince Frederick, MD)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2365 Crain Hwy, Waldorf, MD 20601...
Customer Service Representative
- Waldorf, MD (16 miles from Prince Frederick, MD)
- 30+ days ago
- Waldorf, MD (16 miles from Prince Frederick, MD)
- 30+ days ago
Cash handling and customer service experience preferred....
Summer Customer Service Representative - Prince Frederick
- Prince Frederick, MD
- 60+ days ago
- Prince Frederick, MD
- 60+ days ago
Cash handling and customer service experience preferred....
Demographic Data for Prince Frederick, MD
Moving to Prince Frederick, MD? Find some basic demographic data about Prince Frederick, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Prince Frederick, MD
Highest Education Level
Customer Services in Prince Frederick, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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