Customer Service Jobs in Owings Mills, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Millersville, MD (18 miles from Owings Mills, MD)
- 20 hours ago
- Millersville, MD (18 miles from Owings Mills, MD)
- 20 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative (Loan Consultant II)
- Bel Air, MD (24 miles from Owings Mills, MD)
- 23 hours ago
- Bel Air, MD (24 miles from Owings Mills, MD)
- 23 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Pikesville, MD (4 miles from Owings Mills, MD)
- 3 days ago
- Pikesville, MD (4 miles from Owings Mills, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retatil Loss Prevention Customer Service Associate II
- Owings Mills, MD
- 4 days ago
- Owings Mills, MD
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Senior Commercial Deposit Specialist
- Baltimore, MD (13 miles from Owings Mills, MD)
- 4 days ago
- Baltimore, MD (13 miles from Owings Mills, MD)
- 4 days ago
This position is on a hybrid work schedule and may be eligible to sit in other commercial locations within the M&T Bank footprint, Eastern Time Zone. Priority consideration will be given to...
Customer Service Associate - Temporary
- Cockeysville, MD (8 miles from Owings Mills, MD)
- 5 days ago
- Cockeysville, MD (8 miles from Owings Mills, MD)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Loss Prevention Customer Service Associate II
- Owings Mills, MD
- 11 days ago
- Owings Mills, MD
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Brooklyn, MD (16 miles from Owings Mills, MD)
- 11 days ago
- Brooklyn, MD (16 miles from Owings Mills, MD)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Part Time
- Westminster, MD (13 miles from Owings Mills, MD)
- 17 days ago
- Westminster, MD (13 miles from Owings Mills, MD)
- 17 days ago
service to members....
Retatil Loss Prevention Customer Service Associate II (PT 10-15 Hours)
- Nottingham, MD (16 miles from Owings Mills, MD)
- 17 days ago
- Nottingham, MD (16 miles from Owings Mills, MD)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Full Time - Outlet Customer Service Associate - Day
- Baltimore, MD (13 miles from Owings Mills, MD)
- 20 days ago
- Baltimore, MD (13 miles from Owings Mills, MD)
- 20 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Part Time - Outlet Customer Service Associate - Flexible
- Baltimore, MD (13 miles from Owings Mills, MD)
- 21 days ago
- Baltimore, MD (13 miles from Owings Mills, MD)
- 21 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Customer Service Associate - Dinner/Close Shift
- Columbia, MD (16 miles from Owings Mills, MD)
- 26 days ago
- Columbia, MD (16 miles from Owings Mills, MD)
- 26 days ago
As the name suggests, your main priority is to provide great customer service....
Amazon Locker+ Customer Service Associate
- Towson, MD (8 miles from Owings Mills, MD)
- 28 days ago
- Towson, MD (8 miles from Owings Mills, MD)
- 28 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Retail Customer Service Associate
- Baltimore, MD (13 miles from Owings Mills, MD)
- 28 days ago
- Baltimore, MD (13 miles from Owings Mills, MD)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...
Demographic Data for Owings Mills, MD
Moving to Owings Mills, MD? Find some basic demographic data about Owings Mills, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Owings Mills, MD
Highest Education Level
Customer Services in Owings Mills, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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