Customer Service Jobs in Gambrills, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Millersville, MD (10 miles from Gambrills, MD)
- 20 hours ago
- Millersville, MD (10 miles from Gambrills, MD)
- 20 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Silver Spring, MD (18 miles from Gambrills, MD)
- 15 hours ago
- Silver Spring, MD (18 miles from Gambrills, MD)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Arlington, VA (24 miles from Gambrills, MD)
- 22 hours ago
- Arlington, VA (24 miles from Gambrills, MD)
- 22 hours ago
Cross-sells and refers non-traditional Bank products e.g., insurance & investments to meet established goals....
Amazon Locker+ Customer Service Associate
- Washington, DC (21 miles from Gambrills, MD)
- 1 day ago
- Washington, DC (21 miles from Gambrills, MD)
- 1 day ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Silver Spring, MD (18 miles from Gambrills, MD)
- 2 days ago
- Silver Spring, MD (18 miles from Gambrills, MD)
- 2 days ago
Responsibilities The Customer Service Representative establishes, retains and deepens relationships with new and existing clients....
Savers / Value Village Careers - Customer Service Associate
- Bladensburg, MD (15 miles from Gambrills, MD)
- 2 days ago
- Bladensburg, MD (15 miles from Gambrills, MD)
- 2 days ago
Description Position at 2nd Ave Thrift Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated...
Customer Service Associate - Temporary
- Bowie, MD (4 miles from Gambrills, MD)
- 3 days ago
- Bowie, MD (4 miles from Gambrills, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Commercial Deposit Specialist
- Baltimore, MD (18 miles from Gambrills, MD)
- 4 days ago
- Baltimore, MD (18 miles from Gambrills, MD)
- 4 days ago
This position is on a hybrid work schedule and may be eligible to sit in other commercial locations within the M&T Bank footprint, Eastern Time Zone. Priority consideration will be given to...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Silver Spring, MD (18 miles from Gambrills, MD)
- 4 days ago
- Silver Spring, MD (18 miles from Gambrills, MD)
- 4 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Pharmacy Customer Service Associate
- Edgewater, MD (9 miles from Gambrills, MD)
- 4 days ago
- Edgewater, MD (9 miles from Gambrills, MD)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Call Center Customer Support Agent
- Washington, DC (21 miles from Gambrills, MD)
- 5 days ago
- Washington, DC (21 miles from Gambrills, MD)
- 5 days ago
Qualifications: High School diploma or equivalent plus two years customer service experience. Two years of experience using Microsoft Office suite or equivalent software....
Loss Prevention Customer Service Associate II
- Landover, MD (13 miles from Gambrills, MD)
- 11 days ago
- Landover, MD (13 miles from Gambrills, MD)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Washington, DC (21 miles from Gambrills, MD)
- 16 days ago
- Washington, DC (21 miles from Gambrills, MD)
- 16 days ago
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Washington, D.C. Branch location....
Remote Customer Service Associate
- Washington, DC (21 miles from Gambrills, MD)
- 18 days ago
- Washington, DC (21 miles from Gambrills, MD)
- 18 days ago
Job Title Remote Customer Service Associate What does a successful Remote Customer Service Associate do at Fiserv?...
Remote WorkDemographic Data for Gambrills, MD
Moving to Gambrills, MD? Find some basic demographic data about Gambrills, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gambrills, MD
Highest Education Level
Customer Services in Gambrills, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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