Customer Service Jobs in Bel Air, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Amazon Locker+ Customer Service Associate
- Towson, MD (17 miles from Bel Air, MD)
- 1 day ago
- Towson, MD (17 miles from Bel Air, MD)
- 1 day ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Retail Customer Service Associate
- Baltimore, MD (22 miles from Bel Air, MD)
- 1 day ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...
Delivery Station Customer Service Associate - FT(40 Hours) - DMD2 - Edgewood, MD
- Edgewood, MD (7 miles from Bel Air, MD)
- 2 days ago
- Edgewood, MD (7 miles from Bel Air, MD)
- 2 days ago
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on...
Customer Service Associate - Temporary
- Middle River, MD (13 miles from Bel Air, MD)
- 3 days ago
- Middle River, MD (13 miles from Bel Air, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Client Service Specialist - Commercial Lines
- Owings Mills, MD (24 miles from Bel Air, MD)
- 4 days ago
- Owings Mills, MD (24 miles from Bel Air, MD)
- 4 days ago
Bilingual (English/Spanish) preferred; may be required, depending on location. 1+ year experience in Customer Service preferred....
service to members....
Sales & Customer Service Associate
- Nottingham, MD (12 miles from Bel Air, MD)
- 6 days ago
- Nottingham, MD (12 miles from Bel Air, MD)
- 6 days ago
Training to help you grow and refine your sales and customer service skills....
Customer Service Associate, Electronics
- Baltimore, MD (22 miles from Bel Air, MD)
- 6 days ago
- Baltimore, MD (22 miles from Bel Air, MD)
- 6 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Pharmacy Customer Service Associate
- Phoenix, MD (12 miles from Bel Air, MD)
- 7 days ago
- Phoenix, MD (12 miles from Bel Air, MD)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Nottingham, MD (12 miles from Bel Air, MD)
- 8 days ago
- Nottingham, MD (12 miles from Bel Air, MD)
- 8 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Retatil Loss Prevention Customer Service Associate II
- Nottingham, MD (12 miles from Bel Air, MD)
- 8 days ago
- Nottingham, MD (12 miles from Bel Air, MD)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- White Marsh, MD (10 miles from Bel Air, MD)
- 9 days ago
- White Marsh, MD (10 miles from Bel Air, MD)
- 9 days ago
The Customer Service Associate is critical in ensuring we meet that goal....
- Rosedale, MD (15 miles from Bel Air, MD)
- 10 days ago
- Rosedale, MD (15 miles from Bel Air, MD)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Delivery Station Customer Service Associate
- Edgewood, MD (7 miles from Bel Air, MD)
- 13 days ago
- Edgewood, MD (7 miles from Bel Air, MD)
- 13 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Retail Loss Prevention Customer Service Associate II
- Cockeysville, MD (16 miles from Bel Air, MD)
- 14 days ago
- Cockeysville, MD (16 miles from Bel Air, MD)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Bel Air, MD
Moving to Bel Air, MD? Find some basic demographic data about Bel Air, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bel Air, MD
Highest Education Level
Customer Services in Bel Air, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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