Customer Service Jobs in Annapolis, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Baltimore, MD (21 miles from Annapolis, MD)
- 15 hours ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Capitol Heights, MD (17 miles from Annapolis, MD)
- 1 day ago
- Capitol Heights, MD (17 miles from Annapolis, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Silver Spring, MD (24 miles from Annapolis, MD)
- 3 days ago
- Silver Spring, MD (24 miles from Annapolis, MD)
- 3 days ago
Responsibilities The Customer Service Representative establishes, retains and deepens relationships with new and existing clients....
Customer Service Associate - Temporary
- Bowie, MD (10 miles from Annapolis, MD)
- 4 days ago
- Bowie, MD (10 miles from Annapolis, MD)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Commercial Deposit Specialist
- Baltimore, MD (21 miles from Annapolis, MD)
- 5 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 5 days ago
This position is on a hybrid work schedule and may be eligible to sit in other commercial locations within the M&T Bank footprint, Eastern Time Zone. Priority consideration will be given to...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Silver Spring, MD (24 miles from Annapolis, MD)
- 5 days ago
- Silver Spring, MD (24 miles from Annapolis, MD)
- 5 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Pharmacy Customer Service Associate
- Edgewater, MD (4 miles from Annapolis, MD)
- 5 days ago
- Edgewater, MD (4 miles from Annapolis, MD)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Silver Spring, MD (24 miles from Annapolis, MD)
- 7 days ago
- Silver Spring, MD (24 miles from Annapolis, MD)
- 7 days ago
Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $17.15 to $18.08 depending on job duty/position. $17.15 = Sales Clerk, Designated...
Loss Prevention Customer Service Associate II
- Landover, MD (18 miles from Annapolis, MD)
- 12 days ago
- Landover, MD (18 miles from Annapolis, MD)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Dinner/Close Shift
- Gambrills, MD (6 miles from Annapolis, MD)
- 13 days ago
- Gambrills, MD (6 miles from Annapolis, MD)
- 13 days ago
As the name suggests, your main priority is to provide great customer service....
Sales & Customer Service Associate
- Severna Park, MD (5 miles from Annapolis, MD)
- 19 days ago
- Severna Park, MD (5 miles from Annapolis, MD)
- 19 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate - Dinner/Close Shift
- Gambrills, MD (6 miles from Annapolis, MD)
- 20 days ago
- Gambrills, MD (6 miles from Annapolis, MD)
- 20 days ago
As the name suggests, your main priority is to provide great customer service....
Full Time - Outlet Customer Service Associate - Day
- Baltimore, MD (21 miles from Annapolis, MD)
- 21 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 21 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Part Time - Outlet Customer Service Associate - Flexible
- Baltimore, MD (21 miles from Annapolis, MD)
- 22 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 22 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Demographic Data for Annapolis, MD
Moving to Annapolis, MD? Find some basic demographic data about Annapolis, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Annapolis, MD
Highest Education Level
Customer Services in Annapolis, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Ordering
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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