Customer Service Jobs in Annapolis, MD
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Pharmacy Customer Service Associate
- Forestville, MD (20 miles from Annapolis, MD)
- 10 hours ago
- Forestville, MD (20 miles from Annapolis, MD)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Upper Marlboro, MD (19 miles from Annapolis, MD)
- 10 hours ago
- Upper Marlboro, MD (19 miles from Annapolis, MD)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Baltimore, MD (21 miles from Annapolis, MD)
- 23 hours ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 23 hours ago
Are you passionate about providing excellent customer service while making a difference in the lives of individuals experiencing homelessness?...
Customer Service Associate - Temporary
- Glen Burnie, MD (12 miles from Annapolis, MD)
- 3 days ago
- Glen Burnie, MD (12 miles from Annapolis, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Baltimore, MD (21 miles from Annapolis, MD)
- 3 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 3 days ago
stakeholders, to integrate complete streets concepts into transportation infrastructure projects What You Will Need A high school diploma or higher Minimum of 6 years of professional experience in customer...
Retail Loss Prevention Customer Service Associate II
- Annapolis, MD
- 6 days ago
- Annapolis, MD
- 6 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
- Adelphi, MD (22 miles from Annapolis, MD)
- 9 days ago
- Adelphi, MD (22 miles from Annapolis, MD)
- 9 days ago
Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety...
Commercial Banker II - Baltimore, MD
- Baltimore, MD (21 miles from Annapolis, MD)
- 10 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 10 days ago
The position is described below. If you want to apply, click the button at the top or bottom of this page. After you click and complete your application, you'll be invited to create a profile,...
- Dundalk, MD (18 miles from Annapolis, MD)
- 10 days ago
- Dundalk, MD (18 miles from Annapolis, MD)
- 10 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Pasadena, MD (9 miles from Annapolis, MD)
- 11 days ago
- Pasadena, MD (9 miles from Annapolis, MD)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
- Baltimore, MD (21 miles from Annapolis, MD)
- 15 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 15 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
- Baltimore, MD (21 miles from Annapolis, MD)
- 15 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 15 days ago
Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services...
Sales & Customer Service Associate
- College Park, MD (20 miles from Annapolis, MD)
- 16 days ago
- College Park, MD (20 miles from Annapolis, MD)
- 16 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Annapolis, MD
Moving to Annapolis, MD? Find some basic demographic data about Annapolis, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Annapolis, MD
Highest Education Level
Customer Services in Annapolis, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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