Customer Service Jobs in Jeffersontown, KY
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Weekend Availability
- Louisville, KY (11 miles from Jeffersontown, KY)
- 16 hours ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 16 hours ago
As the name suggests, your main priority is to provide great customer service....
- Louisville, KY (11 miles from Jeffersontown, KY)
- 1 day ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 1 day ago
Negotiate price and availability with customers and vendors as needed Process transactions within an assigned customer group or geography with the objective of increasing customer service, sales, and...
1657 FT Commercial Banker - Louisville, KY
- Louisville, KY (11 miles from Jeffersontown, KY)
- 2 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 2 days ago
service in our commercial lending division....
- Louisville, KY (11 miles from Jeffersontown, KY)
- 3 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 3 days ago
Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...
Customer Service Associate - Temporary
- Hills Dales, KY (7 miles from Jeffersontown, KY)
- 4 days ago
- Hills Dales, KY (7 miles from Jeffersontown, KY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- New Albany, IN (16 miles from Jeffersontown, KY)
- 5 days ago
- New Albany, IN (16 miles from Jeffersontown, KY)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Clarksville, IN (13 miles from Jeffersontown, KY)
- 6 days ago
- Clarksville, IN (13 miles from Jeffersontown, KY)
- 6 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- New Albany, IN (16 miles from Jeffersontown, KY)
- 6 days ago
- New Albany, IN (16 miles from Jeffersontown, KY)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Commercial Banker - Emerging Middle Market - Vice President
- Louisville, KY (11 miles from Jeffersontown, KY)
- 11 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 11 days ago
technical infrastructure through automation while embracing the innovative opportunities offered by new technologies Required Qualifications, Capabilities and Skills 5+ years of experience in direct lending...
Customer Service Associate Job
- Clarksville, IN (13 miles from Jeffersontown, KY)
- 27 days ago
- Clarksville, IN (13 miles from Jeffersontown, KY)
- 27 days ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
Lead Customer Service Associate Job
- Louisville, KY (11 miles from Jeffersontown, KY)
- 27 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 27 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Retail Customer Service Associate
- Clarksville, IN (13 miles from Jeffersontown, KY)
- 28 days ago
- Clarksville, IN (13 miles from Jeffersontown, KY)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1301 Veterans Pkwy, Clarksville,...
Retail Customer Service Associate
- Louisville, KY (11 miles from Jeffersontown, KY)
- 28 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6622 Preston Hwy, Louisville, KY...
Customer Service Representative (Loan Consultant II)
- Louisville, KY (11 miles from Jeffersontown, KY)
- 45+ days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Retail Store LP Customer Service Associate II
- Louisville, KY (11 miles from Jeffersontown, KY)
- 60+ days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Jeffersontown, KY
Moving to Jeffersontown, KY? Find some basic demographic data about Jeffersontown, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Jeffersontown, KY
Highest Education Level
Customer Services in Jeffersontown, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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