Customer Service Jobs in Florence, KY
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks....
Pharmacy Customer Service Associate
- Milford, OH (24 miles from Florence, KY)
- 1 day ago
- Milford, OH (24 miles from Florence, KY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Burlington, KY (6 miles from Florence, KY)
- 2 days ago
- Burlington, KY (6 miles from Florence, KY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Eastgate Office
- Cincinnati, OH (14 miles from Florence, KY)
- 3 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 3 days ago
Execute retail banking initiatives and strategies through consultative relationship management....
Client Service Representative, National Accounts
- Cincinnati, OH (14 miles from Florence, KY)
- 6 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Retail Customer Service Associate
- Cincinnati, OH (14 miles from Florence, KY)
- 9 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 9 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
CTCS Client Service Specialist 1
- Cincinnati, OH (14 miles from Florence, KY)
- 14 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 14 days ago
Basic Qualifications: High school diploma or equivalent 1+ year of customer service experience Preferred Qualifications: Bachelor's Degree Previous experience in trust Previous customer service experience...
Remote WorkCustomer Service Representative (full-time), Northern KY
- Florence, KY
- 21 days ago
- Florence, KY
- 21 days ago
Assists with ATM balancing. 14....
- Cincinnati, OH (14 miles from Florence, KY)
- 21 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 21 days ago
This will include Indirect Retail, Retail Banking, Wealth Management, Deposit/Treasury/Merchant/Card, Insurance, Corporate Finance, Capital Markets and other Integrated Relationship Management (IRM)...
Customer Service Associate - Dinner/Close Shift
- Cincinnati, OH (14 miles from Florence, KY)
- 23 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 23 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Weekend Availability
- Loveland, OH (22 miles from Florence, KY)
- 25 days ago
- Loveland, OH (22 miles from Florence, KY)
- 25 days ago
As the name suggests, your main priority is to provide great customer service....
Part-Time Customer Service Associate (Northern Kentucky University Student Only)
- Highland Heights, KY (10 miles from Florence, KY)
- 30+ days ago
- Highland Heights, KY (10 miles from Florence, KY)
- 30+ days ago
OverviewThe Customer Service Associate position is a part-time position that rotates job duties based on business needs that are largely driven by volume increases (seasonal and predicted) and demand...
- Hebron, KY (7 miles from Florence, KY)
- 30+ days ago
- Hebron, KY (7 miles from Florence, KY)
- 30+ days ago
Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Florence, KY
Moving to Florence, KY? Find some basic demographic data about Florence, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Florence, KY
Highest Education Level
Customer Services in Florence, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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