Customer Service Jobs in Shawnee, KS
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
- Independence, MO (16 miles from Shawnee, KS)
- 3 hours ago
- Independence, MO (16 miles from Shawnee, KS)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lenexa, KS (6 miles from Shawnee, KS)
- 4 hours ago
- Lenexa, KS (6 miles from Shawnee, KS)
- 4 hours ago
As the name suggests, your main priority is to provide great customer service....
- Overland Park, KS (15 miles from Shawnee, KS)
- 10 hours ago
- Overland Park, KS (15 miles from Shawnee, KS)
- 10 hours ago
Pay: Up to 20.00/hour Job Type: Part-time If you thrive in customer service and aspire to work in the banking industry, look no further!...
Pharmacy Customer Service Associate
- Independence, MO (16 miles from Shawnee, KS)
- 18 hours ago
- Independence, MO (16 miles from Shawnee, KS)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Kansas City, MO (7 miles from Shawnee, KS)
- 1 day ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 1 day ago
Between $15.00 and $17.50 Per Hour Position range in Kansas City, MO-KS Metropolitan Statistical Area $17.45 - $23.74 Per hour Customer Service Associate - Temporary Walgreen Company Occupation: Customer...
Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...
Retail Customer Service Associate
- Overland Park, KS (15 miles from Shawnee, KS)
- 2 days ago
- Overland Park, KS (15 miles from Shawnee, KS)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8300 W 135Th St, Overland Park,...
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Client Relations Specialist - Bookkeeping
- Independence, MO (16 miles from Shawnee, KS)
- 3 days ago
- Independence, MO (16 miles from Shawnee, KS)
- 3 days ago
Triage and answer technical accounting, product, pricing, and process questions with varying complexity Manage and prevent client escalations leveraging customer services and problem-solving skills...
Remote WorkCustomer Service Representative (Loan Consultant I)
- Liberty, MO (23 miles from Shawnee, KS)
- 4 days ago
- Liberty, MO (23 miles from Shawnee, KS)
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Amazon Locker+ Customer Service Associate
- Kansas City, MO (7 miles from Shawnee, KS)
- 6 days ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Client Service Representative - Employee Health & Benefits (Entry Level)
- Independence, MO (16 miles from Shawnee, KS)
- 8 days ago
- Independence, MO (16 miles from Shawnee, KS)
- 8 days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
- Lees Summit, MO (19 miles from Shawnee, KS)
- 9 days ago
- Lees Summit, MO (19 miles from Shawnee, KS)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Parkville, MO (14 miles from Shawnee, KS)
- 9 days ago
- Parkville, MO (14 miles from Shawnee, KS)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Shawnee, KS
Moving to Shawnee, KS? Find some basic demographic data about Shawnee, KS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Shawnee, KS
Highest Education Level
Customer Services in Shawnee, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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