Customer Service Jobs in Wallingford, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Westbrook, CT (20 miles from Wallingford, CT)
- 4 hours ago
- Westbrook, CT (20 miles from Wallingford, CT)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Clinton, CT (17 miles from Wallingford, CT)
- 19 hours ago
- Clinton, CT (17 miles from Wallingford, CT)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Westbrook, CT (20 miles from Wallingford, CT)
- 19 hours ago
- Westbrook, CT (20 miles from Wallingford, CT)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Financial Customer Service Professional
- Hartford, CT (23 miles from Wallingford, CT)
- 1 day ago
- Hartford, CT (23 miles from Wallingford, CT)
- 1 day ago
service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience What will set you apart Fluency...
Registered Financial Customer Service Professional
- Hartford, CT (23 miles from Wallingford, CT)
- 1 day ago
- Hartford, CT (23 miles from Wallingford, CT)
- 1 day ago
What you will bring: Associate degree in business or related field preferred With no degree, an additional one to two years directly related experience is required 1 year of customer service experience...
Part Time - Outlet Customer Service Associate - Flexible
- Meriden, CT (5 miles from Wallingford, CT)
- 2 days ago
- Meriden, CT (5 miles from Wallingford, CT)
- 2 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Amazon Locker+ Customer Service Associate
- West Hartford, CT (20 miles from Wallingford, CT)
- 5 days ago
- West Hartford, CT (20 miles from Wallingford, CT)
- 5 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Plainville, CT (15 miles from Wallingford, CT)
- 6 days ago
- Plainville, CT (15 miles from Wallingford, CT)
- 6 days ago
One year related experience required with customer service preferred....
Sr Assistant Client Service Specialist
- Hartford, CT (23 miles from Wallingford, CT)
- 6 days ago
- Hartford, CT (23 miles from Wallingford, CT)
- 6 days ago
. + Strong Customer Service, Presentation and Organizational Skills. + Working Knowledge of Microsoft Office Including Excel, Word, And Outlook. + 0-2+ Years Insurance Industry Experience Related to...
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)
- Wethersfield, CT (18 miles from Wallingford, CT)
- 7 days ago
- Wethersfield, CT (18 miles from Wallingford, CT)
- 7 days ago
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...
Assistant Client Service Specialist
- Hartford, CT (23 miles from Wallingford, CT)
- 7 days ago
- Hartford, CT (23 miles from Wallingford, CT)
- 7 days ago
Strong Customer Service, Presentation and Organizational Skills....
Customer Service Associate - Temporary
- Middletown, CT (10 miles from Wallingford, CT)
- 9 days ago
- Middletown, CT (10 miles from Wallingford, CT)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (18 miles from Wallingford, CT)
- 10 days ago
- Wethersfield, CT (18 miles from Wallingford, CT)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Qualifications Experience At least two (2) years of prior experience in a customer service center environment is required....
In this role, you'll beresponsible for supporting the Customer Service department with invoicing, dataentry, administrative tasks, and reporting....
Demographic Data for Wallingford, CT
Moving to Wallingford, CT? Find some basic demographic data about Wallingford, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wallingford, CT
Highest Education Level
Customer Services in Wallingford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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