Customer Service Jobs in Torrington, CT

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 19 Jobs

Financial Customer Service Professional

  • Hartford, CT (24 miles from Torrington, CT)
  • 1 day ago
  • Hartford, CT (24 miles from Torrington, CT)
  • 1 day ago

service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience What will set you apart Fluency...

Registered Financial Customer Service Professional

  • Hartford, CT (24 miles from Torrington, CT)
  • 1 day ago
  • Hartford, CT (24 miles from Torrington, CT)
  • 1 day ago

What you will bring: Associate degree in business or related field preferred With no degree, an additional one to two years directly related experience is required 1 year of customer service experience...

Customer Service Associate

  • Canaan, CT (15 miles from Torrington, CT)
  • 2 days ago
  • Canaan, CT (15 miles from Torrington, CT)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • West Hartford, CT (19 miles from Torrington, CT)
  • 5 days ago
  • West Hartford, CT (19 miles from Torrington, CT)
  • 5 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Client Service Representative

  • Plainville, CT (18 miles from Torrington, CT)
  • 6 days ago
  • Plainville, CT (18 miles from Torrington, CT)
  • 6 days ago

One year related experience required with customer service preferred....

Pharmacy Customer Service Associate

  • Torrington, CT
  • 6 days ago
  • Torrington, CT
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sr Assistant Client Service Specialist

  • Hartford, CT (24 miles from Torrington, CT)
  • 6 days ago
  • Hartford, CT (24 miles from Torrington, CT)
  • 6 days ago

. + Strong Customer Service, Presentation and Organizational Skills. + Working Knowledge of Microsoft Office Including Excel, Word, And Outlook. + 0-2+ Years Insurance Industry Experience Related to...

Assistant Client Service Specialist

  • Hartford, CT (24 miles from Torrington, CT)
  • 7 days ago
  • Hartford, CT (24 miles from Torrington, CT)
  • 7 days ago

Strong Customer Service, Presentation and Organizational Skills....

Pharmacy Customer Service Associate

  • Litchfield, CT (7 miles from Torrington, CT)
  • 9 days ago
  • Litchfield, CT (7 miles from Torrington, CT)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Surety Assistant Client Service Specialist

  • Hartford, CT (24 miles from Torrington, CT)
  • 12 days ago
  • Hartford, CT (24 miles from Torrington, CT)
  • 12 days ago

Strong Customer Service, Presentation and Organizational Skills....

Customer Service Associate, InMotion

  • Windsor Locks, CT (24 miles from Torrington, CT)
  • 16 days ago
  • Windsor Locks, CT (24 miles from Torrington, CT)
  • 16 days ago

The Customer Service Associate, Electronics provides an exceptional customer experience and assists with general upkeep of the store....

Uniformed Loss Prevention Customer Service Associate Part Time - Hartford

  • Hartford, CT (24 miles from Torrington, CT)
  • 17 days ago
  • Hartford, CT (24 miles from Torrington, CT)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Relations Specialist

  • Hartford, CT (24 miles from Torrington, CT)
  • 19 days ago
  • Hartford, CT (24 miles from Torrington, CT)
  • 19 days ago

service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...

Remote Work

Retail Customer Service Associate

  • Newington, CT (22 miles from Torrington, CT)
  • 30+ days ago
  • Newington, CT (22 miles from Torrington, CT)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...

Retail Loss Prevention Customer Service Associate II Full Time - West Hartford

  • West Hartford, CT (19 miles from Torrington, CT)
  • 30+ days ago
  • West Hartford, CT (19 miles from Torrington, CT)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Torrington, CT

Moving to Torrington, CT? Find some basic demographic data about Torrington, CT below.


Local
National
35,486
838
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Torrington, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Torrington, CT offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »