Customer Service Jobs in Simsbury, CT

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 30 Jobs

Client Service Representative

  • South Windsor, CT (12 miles from Simsbury, CT)
  • 16 hours ago
  • South Windsor, CT (12 miles from Simsbury, CT)
  • 16 hours ago

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. South Windsor Veterinary Clinic is looking to add a compassionate and skilled...

Customer Service Associate - Temporary

  • Westfield, MA (20 miles from Simsbury, CT)
  • 19 hours ago
  • Westfield, MA (20 miles from Simsbury, CT)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Westfield, MA (20 miles from Simsbury, CT)
  • 19 hours ago
  • Westfield, MA (20 miles from Simsbury, CT)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Financial Customer Service Professional

  • Hartford, CT (9 miles from Simsbury, CT)
  • 1 day ago
  • Hartford, CT (9 miles from Simsbury, CT)
  • 1 day ago

service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience What will set you apart Fluency...

Registered Financial Customer Service Professional

  • Hartford, CT (9 miles from Simsbury, CT)
  • 1 day ago
  • Hartford, CT (9 miles from Simsbury, CT)
  • 1 day ago

What you will bring: Associate degree in business or related field preferred With no degree, an additional one to two years directly related experience is required 1 year of customer service experience...

Part Time - Outlet Customer Service Associate - Flexible

  • Meriden, CT (22 miles from Simsbury, CT)
  • 2 days ago
  • Meriden, CT (22 miles from Simsbury, CT)
  • 2 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Amazon Locker+ Customer Service Associate

  • West Hartford, CT (8 miles from Simsbury, CT)
  • 5 days ago
  • West Hartford, CT (8 miles from Simsbury, CT)
  • 5 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Associate

  • Manchester, CT (16 miles from Simsbury, CT)
  • 5 days ago
  • Manchester, CT (16 miles from Simsbury, CT)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Plainville, CT (13 miles from Simsbury, CT)
  • 6 days ago
  • Plainville, CT (13 miles from Simsbury, CT)
  • 6 days ago

One year related experience required with customer service preferred....

Sr Assistant Client Service Specialist

  • Hartford, CT (9 miles from Simsbury, CT)
  • 6 days ago
  • Hartford, CT (9 miles from Simsbury, CT)
  • 6 days ago

. + Strong Customer Service, Presentation and Organizational Skills. + Working Knowledge of Microsoft Office Including Excel, Word, And Outlook. + 0-2+ Years Insurance Industry Experience Related to...

Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)

  • Wethersfield, CT (14 miles from Simsbury, CT)
  • 7 days ago
  • Wethersfield, CT (14 miles from Simsbury, CT)
  • 7 days ago

Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...

Assistant Client Service Specialist

  • Hartford, CT (9 miles from Simsbury, CT)
  • 7 days ago
  • Hartford, CT (9 miles from Simsbury, CT)
  • 7 days ago

Strong Customer Service, Presentation and Organizational Skills....

Pharmacy Customer Service Associate

  • Litchfield, CT (22 miles from Simsbury, CT)
  • 9 days ago
  • Litchfield, CT (22 miles from Simsbury, CT)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Middletown, CT (23 miles from Simsbury, CT)
  • 9 days ago
  • Middletown, CT (23 miles from Simsbury, CT)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)

  • Wethersfield, CT (14 miles from Simsbury, CT)
  • 10 days ago
  • Wethersfield, CT (14 miles from Simsbury, CT)
  • 10 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Simsbury, CT

Moving to Simsbury, CT? Find some basic demographic data about Simsbury, CT below.


Local
National
15,658
408
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Simsbury, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Simsbury, CT offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



Customer Service Related Career Advice Articles

personal banker going over paperwork with her clients
Career Spotlight: Personal Banker

What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.

Read article »
banker looking at charts on laptop
How to Decide Between Investment Banking and Commercial Banking

Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.

Read article »