Customer Service Jobs in Middletown, CT
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate - Temporary
- Westbrook, CT (19 miles from Middletown, CT)
- 4 hours ago
- Westbrook, CT (19 miles from Middletown, CT)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- South Windsor, CT (20 miles from Middletown, CT)
- 15 hours ago
- South Windsor, CT (20 miles from Middletown, CT)
- 15 hours ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. South Windsor Veterinary Clinic is looking to add a compassionate and skilled...
- Clinton, CT (18 miles from Middletown, CT)
- 19 hours ago
- Clinton, CT (18 miles from Middletown, CT)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Westbrook, CT (19 miles from Middletown, CT)
- 19 hours ago
- Westbrook, CT (19 miles from Middletown, CT)
- 19 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Financial Customer Service Professional
- Hartford, CT (16 miles from Middletown, CT)
- 1 day ago
- Hartford, CT (16 miles from Middletown, CT)
- 1 day ago
service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience What will set you apart Fluency...
Registered Financial Customer Service Professional
- Hartford, CT (16 miles from Middletown, CT)
- 1 day ago
- Hartford, CT (16 miles from Middletown, CT)
- 1 day ago
What you will bring: Associate degree in business or related field preferred With no degree, an additional one to two years directly related experience is required 1 year of customer service experience...
Part Time - Outlet Customer Service Associate - Flexible
- Meriden, CT (6 miles from Middletown, CT)
- 2 days ago
- Meriden, CT (6 miles from Middletown, CT)
- 2 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Amazon Locker+ Customer Service Associate
- West Hartford, CT (15 miles from Middletown, CT)
- 5 days ago
- West Hartford, CT (15 miles from Middletown, CT)
- 5 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Plainville, CT (13 miles from Middletown, CT)
- 6 days ago
- Plainville, CT (13 miles from Middletown, CT)
- 6 days ago
One year related experience required with customer service preferred....
Sr Assistant Client Service Specialist
- Hartford, CT (16 miles from Middletown, CT)
- 6 days ago
- Hartford, CT (16 miles from Middletown, CT)
- 6 days ago
. + Strong Customer Service, Presentation and Organizational Skills. + Working Knowledge of Microsoft Office Including Excel, Word, And Outlook. + 0-2+ Years Insurance Industry Experience Related to...
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)
- Wethersfield, CT (10 miles from Middletown, CT)
- 7 days ago
- Wethersfield, CT (10 miles from Middletown, CT)
- 7 days ago
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...
Assistant Client Service Specialist
- Hartford, CT (16 miles from Middletown, CT)
- 7 days ago
- Hartford, CT (16 miles from Middletown, CT)
- 7 days ago
Strong Customer Service, Presentation and Organizational Skills....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Simsbury, CT (23 miles from Middletown, CT)
- 9 days ago
- Simsbury, CT (23 miles from Middletown, CT)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)
- Wethersfield, CT (10 miles from Middletown, CT)
- 10 days ago
- Wethersfield, CT (10 miles from Middletown, CT)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Middletown, CT
Moving to Middletown, CT? Find some basic demographic data about Middletown, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Middletown, CT
Highest Education Level
Customer Services in Middletown, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Closing
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Multitasking
- Reporting
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »