Customer Service Jobs in Enfield, CT

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 25 Jobs

Pharmacy Customer Service Associate

  • Simsbury, CT (15 miles from Enfield, CT)
  • 9 hours ago
  • Simsbury, CT (15 miles from Enfield, CT)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Uniformed Loss Prevention Customer Service Associate - Full Time (Wethersfield, CT)

  • Wethersfield, CT (20 miles from Enfield, CT)
  • 1 day ago
  • Wethersfield, CT (20 miles from Enfield, CT)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Enfield, CT
  • 1 day ago
  • Enfield, CT
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Surety Assistant Client Service Specialist

  • Hartford, CT (14 miles from Enfield, CT)
  • 3 days ago
  • Hartford, CT (14 miles from Enfield, CT)
  • 3 days ago

Strong Customer Service, Presentation and Organizational Skills....

Pharmacy Customer Service Associate

  • Wethersfield, CT (20 miles from Enfield, CT)
  • 4 days ago
  • Wethersfield, CT (20 miles from Enfield, CT)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • East Hartford, CT (14 miles from Enfield, CT)
  • 7 days ago
  • East Hartford, CT (14 miles from Enfield, CT)
  • 7 days ago

Customer Service Associate WALGREENS - 3.4 East Hartford, CT Job Details $16.35 - $18.00 an hour 4 hours ago Qualifications Customer service English Cash register Entry level Full Job Description Models...

Customer Service Associate, InMotion

  • Windsor Locks, CT (6 miles from Enfield, CT)
  • 7 days ago
  • Windsor Locks, CT (6 miles from Enfield, CT)
  • 7 days ago

The Customer Service Associate, Electronics provides an exceptional customer experience and assists with general upkeep of the store....

Customer Service Associate

  • Ludlow, MA (15 miles from Enfield, CT)
  • 7 days ago
  • Ludlow, MA (15 miles from Enfield, CT)
  • 7 days ago

Cross-sells and refers non-traditional Bank products e.g., insurance & investments to meet established goals....

Uniformed Loss Prevention Customer Service Associate Part Time - Hartford

  • Hartford, CT (14 miles from Enfield, CT)
  • 8 days ago
  • Hartford, CT (14 miles from Enfield, CT)
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Amazon Locker+ Customer Service Associate

  • Glastonbury, CT (19 miles from Enfield, CT)
  • 10 days ago
  • Glastonbury, CT (19 miles from Enfield, CT)
  • 10 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Client Relations Specialist

  • Hartford, CT (14 miles from Enfield, CT)
  • 10 days ago
  • Hartford, CT (14 miles from Enfield, CT)
  • 10 days ago

service and long-term supportWho You Are:Driven and coachable, with a desire to earn what you're worthGreat communicator with strong people skillsNo sales experience?...

Remote Work

Client Service Representative

  • Palmer, MA (19 miles from Enfield, CT)
  • 12 days ago
  • Palmer, MA (19 miles from Enfield, CT)
  • 12 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Northampton, MA (24 miles from Enfield, CT)
  • 13 days ago
  • Northampton, MA (24 miles from Enfield, CT)
  • 13 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Associate

  • Manchester, CT (15 miles from Enfield, CT)
  • 17 days ago
  • Manchester, CT (15 miles from Enfield, CT)
  • 17 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Client Service Representative

  • Holyoke, MA (17 miles from Enfield, CT)
  • 19 days ago
  • Holyoke, MA (17 miles from Enfield, CT)
  • 19 days ago

A commitment to customer service and client contact is required with an ability to relate to individuals of all ages and culturally diverse backgrounds at all levels of the socio-economic strata; knowledge...

Demographic Data for Enfield, CT

Moving to Enfield, CT? Find some basic demographic data about Enfield, CT below.


Local
National
42,141
856
Medium

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

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Salary for Customer Service Jobs in Enfield, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Enfield, CT offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.7%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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