Customer Service Jobs in Castle Rock, CO
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Parker, CO (13 miles from Castle Rock, CO)
- 3 days ago
- Parker, CO (13 miles from Castle Rock, CO)
- 3 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
As the name suggests, your main priority is to provide great customer service....
- Littleton, CO (22 miles from Castle Rock, CO)
- 3 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 3 days ago
CPS, a partner of Heritage Landscape is seeking a self-motivated, customer service-oriented individual for a Counter Sales role....
Pharmacy Customer Service Associate
- Parker, CO (13 miles from Castle Rock, CO)
- 4 days ago
- Parker, CO (13 miles from Castle Rock, CO)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Parker, CO (13 miles from Castle Rock, CO)
- 6 days ago
- Parker, CO (13 miles from Castle Rock, CO)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Foxfield, CO (21 miles from Castle Rock, CO)
- 6 days ago
- Foxfield, CO (21 miles from Castle Rock, CO)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative (Loan Consultant II)
- Littleton, CO (22 miles from Castle Rock, CO)
- 20 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 20 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Client Service Representative / Veterinary Receptionist
- Littleton, CO (22 miles from Castle Rock, CO)
- 23 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 23 days ago
We are on a mission to expand our team and elevate our customer service to new heights....
Lead Retail Customer Service Associate
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 24 days ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 24 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Retail Customer Service Associate
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 28 days ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7817 Park Meadows Dr, Lone Tree,...
Swing / Overnight Client Service Representative
- Littleton, CO (22 miles from Castle Rock, CO)
- 30+ days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 30+ days ago
Demonstrate the desire to continue learning in veterinary administration with an emphasis on customer service....
Sales & Customer Service Associate
- Lakewood, CO (24 miles from Castle Rock, CO)
- 60+ days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate - Morning & Lunch Shift
- Parker, CO (13 miles from Castle Rock, CO)
- 90+ days ago
- Parker, CO (13 miles from Castle Rock, CO)
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Castle Rock, CO
Moving to Castle Rock, CO? Find some basic demographic data about Castle Rock, CO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Castle Rock, CO
Highest Education Level
Customer Services in Castle Rock, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Friendliness
- Education Experience
- Dusting
- Reimbursement
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Commercial Banking
- Commercial Lending
- First In, First Out
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Math
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Collaboration
- Filing
- Regulations
- Policy Development
- Sales
- Multitasking
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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