Customer Service Jobs in Surprise, AZ
A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.
Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.
Customer Service Associate West Central
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 hour ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 hour ago
As a Customer Service Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Rental Associate/Customer Service Associate
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Additional Skills & Qualifications Customer service Management skills Personnel management Operations management Supervision Why Work Here? You will work on-site at PHX....
Client Service Representative, Employee Benefits
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
Knowledge, Skills and Abilities + Prior customer service experience and insurance industry knowledge preferred, but not required. + High School Graduate, 4-year college degree preferred. + BenefitPoint...
Customer Service Representative
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE at Wolters Kluwer in Phoenix, Arizona, United States Job Description We are currently seeking dynamic Customer Service Representative to join our growing teams across...
Customer Service Associate - Temporary
- Peoria, AZ (8 miles from Surprise, AZ)
- 2 days ago
- Peoria, AZ (8 miles from Surprise, AZ)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sun City West, AZ (1 mile from Surprise, AZ)
- 3 days ago
- Sun City West, AZ (1 mile from Surprise, AZ)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Warehouse/Customer Service Associate
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
service driven approachAbility to lift up to 75 lbsOperate a sit down forklift Pull load and unload materialAnswer customer questions about materials products & servicesProcess customer sales with...
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 5 days ago
Monterrey Tile a leader in the tile and stone industry has an immediate need for FULL TIME Customer Service Associates to join our team Slabs & Tile Showroom in Phoenix AZ WHAT MAKES US STAND OUT We...
Client Service Representative, National Accounts
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Loss Prevention Customer Service Associate I
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 6 days ago
Essential Functions Sells finance and insurance products to customers Builds rapport with customers to build a base of referrals to establish customer network Maintains impeccable reputation with lenders...
Online & Mobile Banking Rep Sr
- Phoenix, AZ (22 miles from Surprise, AZ)
- 11 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 11 days ago
. + Document call details accurately + Resolve customer service-related issues + Accountable to build/maintain effective relationships with customers + Other duties as assigned **Required Qualifications...
Foreclosure Customer Service Associate
- Phoenix, AZ (22 miles from Surprise, AZ)
- 20 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 20 days ago
Foreclosure Customer Service Associate Phoenix, AZ Type: Contract-to-Hire Category: Administrative Salary: 20.00 Per Hour Reference ID: 10042802 Shortcut: vhgJOe Job Title: Foreclosure Customer Service...
Customer Service Representative (Bilingual)
- Phoenix, AZ (22 miles from Surprise, AZ)
- 21 days ago
- Phoenix, AZ (22 miles from Surprise, AZ)
- 21 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Demographic Data for Surprise, AZ
Moving to Surprise, AZ? Find some basic demographic data about Surprise, AZ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Surprise, AZ
Highest Education Level
Customer Services in Surprise, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- English
- Merchandising
- Scanning
- Purchasing
- Baking
- Quality Improvement
- Quality Control Inspection
- Store Management
- Food and Beverage Management
- Reading
- Military Background
- Asset Protection
- Claims
- Facility Management
- Store Operations
- Food Service Management
- Forklift
- Friendliness
- Binding
- Dusting
- Reimbursement
- First In, First Out
- Check Cashing
- Long-Term Disability
- Associates
- Retail Banking
- Payment Processing
- Courteous
- Client Services
- Complaint Resolution
- Customer Satisfaction
- Cashier Skills
- Referrals
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Collaboration
- Reporting
- Filing
- Regulations
- Multitasking
- Policy Development
- Sales
- Problem Solving
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Career Spotlight: Personal Banker
What does a personal banker do? Is a personal banker salary rewarding? Get answers to these questions and more in our guide to personal banker careers.
Read article »
How to Decide Between Investment Banking and Commercial Banking
Many finance professionals begin the career planning phase by taking some time to figure out whether they want to pursue commercial banking or investment banking. While both career paths can reap great rewards, each comes with a different set of responsibilities and skills. Here is a breakdown of some of the factors that separate careers in investment and commercial banking to consider.
Read article »