Customer Service Jobs in Glendale, AZ

A Customer Service Representative in the banking industry serves as the primary point of contact for customers, providing essential support for their banking needs. Representatives interact with customers via numerous channels - such as phone, email, or in-person - to answer inquiries, resolve issues, and provide information about banking products and services. They ensure customer satisfaction, foster customer relationships, and contribute significantly to customer retention and loyalty. Their role is crucial in delivering a positive customer experience, thereby directly impacting the bank's reputation and profitability.

Essential skills for a Customer Service Representative in the banking industry include strong communication and problem-solving abilities, patience, empathy, the ability to handle stress, and an in-depth understanding of the bank's products and services. Knowledge of CRM software and experience in the banking or financial sector are typically preferable. While specific certifications aren't usually required, a degree in business or finance can be advantageous. Some may also pursue certifications in customer service, such as the Certified Customer Service Professional (CCSP) designation. Prior roles that can lead to a Customer Service position in banking include Teller, Customer Service Assistant, or Sales Associate in the finance or retail sector.

1-15 of 53 Jobs
VensureHR

Client Relations Specialist - EOR - AZ - On Site

  • VensureHR
  • Chandler, AZ (23 miles from Glendale, AZ)
  • 2 days ago
  • VensureHR
  • Chandler, AZ (23 miles from Glendale, AZ)
  • 2 days ago

service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...

Client Relations Specialist - North Central - AZ - On Site

  • VensureHR
  • Chandler, AZ (23 miles from Glendale, AZ)
  • 2 days ago
  • VensureHR
  • Chandler, AZ (23 miles from Glendale, AZ)
  • 2 days ago

service driven and able to get along and develop relationships with an array of clients in different industries and with varying personality types Must be driven, hard-working and personable Critical...

Customer Service Associate West Central

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 1 hour ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 1 hour ago

As a Customer Service Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....

Pharmacy Customer Service Associate

  • Surprise, AZ (13 miles from Glendale, AZ)
  • 16 hours ago
  • Surprise, AZ (13 miles from Glendale, AZ)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Rental Associate/Customer Service Associate

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 1 day ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 1 day ago

Additional Skills & Qualifications Customer service Management skills Personnel management Operations management Supervision Why Work Here? You will work on-site at PHX....

Client Service Representative, Employee Benefits

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 1 day ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 1 day ago

Knowledge, Skills and Abilities + Prior customer service experience and insurance industry knowledge preferred, but not required. + High School Graduate, 4-year college degree preferred. + BenefitPoint...

Customer Service Representative

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 1 day ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 1 day ago

CUSTOMER SERVICE REPRESENTATIVE at Wolters Kluwer in Phoenix, Arizona, United States Job Description We are currently seeking dynamic Customer Service Representative to join our growing teams across...

Associate Customer Service Representative

  • Chandler, AZ (23 miles from Glendale, AZ)
  • 1 day ago
  • Chandler, AZ (23 miles from Glendale, AZ)
  • 1 day ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative to join our Auto team in Chandler, AZ....

Customer Service Associate - Temporary

  • Peoria, AZ (4 miles from Glendale, AZ)
  • 2 days ago
  • Peoria, AZ (4 miles from Glendale, AZ)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Sun City West, AZ (13 miles from Glendale, AZ)
  • 3 days ago
  • Sun City West, AZ (13 miles from Glendale, AZ)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Warehouse/Customer Service Associate

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 5 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 5 days ago

service driven approachAbility to lift up to 75 lbsOperate a sit down forklift Pull load and unload materialAnswer customer questions about materials products & servicesProcess customer sales with...

Customer Service Associate

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 5 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 5 days ago

Monterrey Tile a leader in the tile and stone industry has an immediate need for FULL TIME Customer Service Associates to join our team Slabs & Tile Showroom in Phoenix AZ WHAT MAKES US STAND OUT We...

Client Relations Specialist (Legal)

  • Chandler, AZ (23 miles from Glendale, AZ)
  • 6 days ago
  • Chandler, AZ (23 miles from Glendale, AZ)
  • 6 days ago

service trends, and product development suggestions and collaborating with internal teams to address feedback + Conducting occasional customer trainings on Lex Machina's basics Requirements + Be able...

Client Service Representative, National Accounts

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 6 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 6 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Loss Prevention Customer Service Associate I

  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 6 days ago
  • Phoenix, AZ (8 miles from Glendale, AZ)
  • 6 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Demographic Data for Glendale, AZ

Moving to Glendale, AZ? Find some basic demographic data about Glendale, AZ below.


Local
National
307,441
5,461
Large

Customer Service Online Courses and Training Opportunities

iHireBanking curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

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Salary for Customer Service Jobs in Glendale, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireBanking research efforts.

Highest Education Level

Customer Services in Glendale, AZ offer the following education background
Bachelor's Degree
31.7%
High School or GED
30.8%
Associate's Degree
13.1%
Vocational Degree or Certification
10.4%
Master's Degree
9.9%
Some College
2.4%
Some High School
1.1%
Doctorate Degree
0.7%



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